PT Care Village Coordinator

Job Title: Care Village Coordinator-Kennedy Home
Department: North Carolina Baptist Aging Ministry
Reports To: Director of NCBAM
Revised Date: 03/20/2026
FLSA Status: Non-Exempt

SUMMARY 
The Care Village Coordinator will function 10-15 hours/week and is responsible for orchestrating ministry /services of the NCBAM Care Village located at Kennedy Home. Under the direction of the NCBAM Director, he/she will coordinate Care Village ministries and activities at the Kinston Care Village-Kennedy Home.

QUALIFICATIONS:
• Personal commitment to Jesus Christ and alignment with the statement of faith of BCH
• Preferred bachelor’s degree in Gerontology or social work or two years’ experience in related field or a 
combination of experience and education.
• Valid driver’s license with the ability to operate agency vehicle for frequent travel
• Excellent computer skills (Microsoft Windows environment with Excel and skills in database management)
• Successful in establishing and maintaining meaningful and quality relationships
• Possess skills in proper telephone etiquette, active listening, and assessment
• Excellent communication skills, including public speaking capability and the ability to relate effectively with 
people from all economic, racial, age, ethnic, and social groups
• Experience in conducting community outreach and public speaking
• Must have the capability to develop, manage, plan, organize, implement, monitor and maintain Care Village 
programs and services
• Possess a working knowledge and the ability to network community resources and church ministries for the 
aging.
• Meets the general qualifications for employment as outlined in the institution's personnel policies 
• Respects the cultural diversity of others, and strives to create a positive relationship

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Leadership and Management:
• Successfully implement the Care Village model of ministry.
• Establish and maintain NCBAM programs and events within the Care Village
• Represent NCBAM and BCH in community planning, functions, meetings, and public speaking engagements
• Promote, establish, and maintain the NCBAM care team model for care of the aging
• Sustain positive relationships with churches, associations, and state convention leadership
• Provide leadership in recruiting resources and care providers for the Care Village model of ministry
• Provide intake and coordination of services for Care Village members 
• Make assessments for needs and complete care plans to assure the safety and well-being of aging individuals
located within the Care Village
• Ability to maintain accurate records on each member of the Care Village as it relates to care plans
• Participate in strategic planning and team meetings 

Communications:
• Answer incoming NCBAM calls by providing callers with requested information using a variety of data bases 
 programs and services and one’s own knowledge of human services available in North Carolina.
• Assessing callers’ needs, facilitating problem-solving with callers and making accurate referrals to 
 appropriate community agencies, churches, and other local programs and services that are available
• Follow up with callers when appropriate to determine if they received the services they needed
• Make public presentations to Care Village attendees, and local church partners

Data Processing and Management:
• Input information about churches, associations, and Care Village members into the NCBAM’s data base
• Acquire and maintain a high level of familiarity with the different data bases, programs and services for
 aging adult needs
• Research and investigate information regarding community services for the aging
Knowledge and Training:
• Continue increasing knowledge and skills in the area of aging adult care and services as needed to carry out
 the responsibilities of the position 

Professionalism and Teamwork:
• Serve as an advocate for members when appropriate
• Represent the institution and mission of NCBAM in a professional manner 
• Participate in 90-day and annual staff performance evaluations
• Keep supervisor informed on current status of total work responsibilities
• Carry out all assignments and directives of the Director

Faith & Mission Alignment (BCH Requirement)
BCH is a Christ-centered organization committed to sharing hope and changing lives, with beliefs rooted in Jesus 
Christ. Employees are expected to support BCH’s mission, purpose, and spiritual emphasis through professional 
conduct and service.
• Professes to be a Christian believer.
• Submits an individual Statement of Faith, Acknowledgement, and Pledge as part of employment 
requirements.
 
EQUIPMENT:
Capability to operate standard office machines such as copier, computer, fax, calculator, etc. Proficiency to work 
within Microsoft Windows environment -- Outlook, Excel, Internet Explorer, Word and any other software programs needed to perform the services of NCBAM.

LANGUAGE SKILLS:
Ability to read, write and complete necessary documents. Possess the skills to effectively present information (both written and oral) and respond to questions from callers, resources and the general public.

CONTACT WITH OTHERS:
Regular contact with other departments as well as outside individuals and groups to represent Baptist Children's 
Homes of NC, Inc. in a positive manner. Contacts outside of the agency where improper handling of situations may adversely affect the agency’s image, even though the primary responsibility rests with a higher level of supervision.

MENTAL / VISUAL / AUDITORY DEMAND: 
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form and ability to draw 
conclusions. 

CONFIDENTIAL DATA:
Work with confidential data such as telephone conversations, referrals, care and case records, family information, that if disclosed, would have adverse internal and/or external effect.

PHYSICAL DEMANDS: 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials. While performing the duties of this job, the employee is regularly required to sit; stand; walk; hear; drive; use their hands and arms. The employee is occasionally required to stand, walk, and reach with hands and arms. Specific vision abilities required by this job include close vision, and ability to adjust focus.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while 
performing the essential functions of this job (usual traveling, field work, and office working conditions).

EMPLOYEE ACKNOWLEDGEMENT:
A job description, by its nature, can’t include every aspect of the job. Because of this, any function that would 
reasonably fall under the responsibility of the regional director is assumed and it is expected that the regional 
director will act accordingly. The regional director will be expected to perform any other task not included in this job description requested by management.