Milieu Manager

Banyan Treatment Centers is proud to offer life-changing services to Greater Palm Springs, CA and is seeking an experienced Milieu Manager to lead our non-clinical operations

In this role, you’ll oversee daily operations, drive efficiency and compliance, and foster a collaborative culture that supports both staff and patient experience.

Position Details:

• Reporting to: Executive Director
• Schedule: Full-time, Monday-Friday, 8:30 am – 5 pm; weekend and afterhours flexibility is required.
• Location: Cathedral City, CA (On-site)

Key Responsibilities:

• Oversee Operations: Lead the Behavioral Health Services, Housekeeping, Transportation, Dietary, and Maintenance departments, ensuring each meets organizational goals and maintains high standards.
• Supervise and Train Teams: Foster professional growth by supervising, training, and monitoring team members to align with company standards and values.
• Patient-Centered Coordination: Manage the intake and discharge processes, collaborate with clinical staff to establish schedules, and address any patient-related operational challenges.
• Safety and Compliance: Conduct regular safety inspections, ensure adherence to safety rules, and maintain patient confidentiality in compliance with HIPAA, CFR-42, and other regulations.
• Drive Team Communication: Communicate directives and policies clearly to directors and supervisors, holding meetings to promote understanding, answer questions, and maintain morale.
• Decision-Making and Reporting: Utilize strong judgment to address operational challenges, delegate tasks efficiently, and generate monthly reports to monitor progress.

Required Qualifications:

• Bachelor’s degree in Business, Healthcare, or a related field.
• 3 years of experience in a management role, preferably in a behavioral health care setting.
• 3 years of experience in addiction treatment or mental health care, with a strong understanding of residential treatment operations.
• Valid driver’s license with a clean DMV record for the last 3 years.
• Must be at least 21 years of age to comply with motor vehicle insurance requirements.
• Familiarity with patient confidentiality, healthcare code of ethics, relevant state regulations and Joint Commission standards.
• Proficiency in Microsoft Word/Excel, data analysis, project management, and knowledge of drug and alcohol treatment systems.
• Strong leadership, communication, collaboration, and problem-solving abilities.

Preferred Qualifications:

• Master’s degree in Business, Healthcare or a related field.
• Certification(s) related to addiction treatment.
• Proficiency in Spanish or another language.

Why Join Banyan Treatment Centers?

This is an opportunity to establish operational excellence at our newest location within a nationally recognized organization at the forefront of behavioral and mental health care. As a Milieu Manager, you will:

• Join a Mission-Driven, Nationally Recognized Organization: Accredited by the Joint Commission, Banyan has 18 locations and Telehealth services nationwide. Our 2023 partnership with TPG’s Rise Fund supports our mission of expanding access to high-quality, compassionate care delivered by our 1,600 team members.
• Make an Impact & Lead: Oversee our non-clinical operations at our newest facility- build and lead high-performing teams, and establish a culture of excellence, compassion, and accountability from day one.
• Enjoy comprehensive benefits including medical, vision, and dental insurance; whole and term life insurance; short- and long-term disability coverage; a 401(k) with employer match; paid time off and holidays; wellness incentives; and employee assistance and referral programs.

Apply Now!

If you're passionate about making a difference and are ready to bring your expertise to a mission-driven team, apply today to join Banyan Treatment Centers!

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