Victim Witness Coordinator

This job was posted by https://idahoworks.gov : For more information,

please see: https://idahoworks.gov/jobs/2611530

**Purpose of Class**

Provides information, support, and referrals to victims of crime;

performs related work as required.

**Primary Function**

The primary function of an employee in this class is to provide crime

victims with information concerning their rights and general information

on the court process and procedures, ensuring that the victim is

informed of all developments and decisions regarding their case. The

employee also provides general support and referrals to agencies and

providers to crime victims. The work is performed under supervision of

the County Prosecutor, with considerable latitude granted for the

exercise of independent judgment and initiative. The principal duties of

this class are performed in a public office building.

**Essential Duties and Responsibilities** **(will vary by assignment)**

• Contacts crime victim, assesses the victim\'s condition and status,
  
  

and provides information, general support, referrals to social and

service agencies, shelter referrals, assistance with the legal

system, and other assistance;

• Explains victim rights, legal procedures and processes, and
  
  

terminology;

• Sets appointments with attorneys;
• Informs victims of court dates and accompanies them, as needed;
• Serves as liaison between victim and the assigned prosecuting
  
  

attorney, informing victim of decisions, developments, and related

information and relaying victim reactions, concerns, and wishes to

the attorney;

• Assists victims in applying for protective orders, compensation, and
  
  

restitution;

• Assists victims in establishing safety and security measures,
  
  

including but not limited to, jail release notifications, emergency

telephones, safety alarms, and other measures;

• Assists with support measures such as translation, child care, and
  
  

related measures to ensure victim attendance in court;

• Maintains accurate and up-to-date victim information files;
• Ensures victim impact statement is completed and distributed to all
  
  

participating parties;

• Performs community and public relations, provides information to
  
  

community and civic groups, and serves on advisory and task force

groups;

• Performs all work duties and activities in accordance with County
  
  

policies, procedures, and safety practices.

**Other Duties and Responsibilities**

• Cross-trains to perform duties of other department support
  
  

positions;

• Performs other related duties as required.
  
  

**Competency Requirements**

Knowledge of:

• Methods, practices, procedures, and objectives of crime victim
  
  

assistance and counseling;

• Methods, practices, and objectives of crisis intervention;
• Police response and investigative methods and procedures;
• Victim assistance resources available, including but not limited to,
  
  

social and service agencies, shelters, counseling and support

groups, financial and other aid, and related sources;

• Applicable federal, state, local, and County laws, statutes, codes,
  
  

and ordinances;

• Operation of standard office equipment, including a personal
  
  

computer and job-related software;

• Operation of specialized case management system;
• English grammar, spelling, punctuation, and composition;
• Current office practices and procedures;
• Court system, legal proceedings, legal terminology, and preparation
  
  

of legal documents.

Ability to:

Analyze issues, independently make decisions, and exercise good judgment

in completing tasks;

Operate standard office equipment, a personal computer using program

applications appropriate to assigned duties, and specialized case

management and tracking system;

Transcribe, prepare, and proofread legal documents;

Prepare and proofread correspondence, memos, reports, and related

documents;

Maintain confidentiality of information and records prepared and

processed;

Respond appropriately to public inquiries and provide good customer

service;

Maintain records efficiently and accurately and to research and prepare

clear and concise reports;

Follow oral and written instructions;

Establish and maintain effective working relationships with other County

employees, supervisory personnel, local elected and appointed officials,

crime victims, and the public, under sometimes stressful conditions;

Communicate effectively both orally and in writing;

Perform basic mathematical and arithmetic functions;

Work independently, with infrequent and unstructured supervision;

Cross-train into other Department specializations to offer assistance

and support, as needed;

Perform multiple tasks simultaneously, including handling interruptions,

and return to and complete tasks in a timely manner;

Perform time management and scheduling functions, meet deadlines, and

set project priorities;

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