Director, Revenue Cycle

Primary City/State: Phoenix, Arizona Department Name: Billing-Ref Lab Work Shift: Day Job Category: Revenue Cycle We are seeking an innovative Director of Revenue Cycle with deep end-to-end expertise to lead and optimize all aspects of the revenue cycle in a complex healthcare billing environment. This leader will drive operational excellence, develop high-performing teams, leverage automation and technology solutions, and partner with executive leadership to enhance financial performance and ensure leadership continuity. If this is your background, we’d love to speak with you. Join our team and come do great work on behalf of better health! Your pay and benefits are important components of your journey at Sonora Quest Laboratories/Laboratory Sciences of Arizona. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management or Sales Incentive Programs as part of your Total Rewards package. POSITION SUMMARY This position leads and directs the implementation of Best Practices in the billing process to ensure excellent service to our internal and external customers. This position is responsible for elevating the billing team as a standard of excellence in the clinical laboratory industry. Drives improvements and enhancements to the system/business entity registration processes and revenue service programs and processes, with focus on quality of outcomes and superior service. Promotes a collaborative, open, and inclusive work environment within a matrixed organization. This position serves as the primary advisor to the organization’s senior management on matters related to revenue cycle functions. Monitors and oversees compliance of customer service, stakeholder relations, workforce, and financial goals and objectives as developed by the Board of Directors and senior executive management. This position is responsible for serving as a role model to staff across the business and representing Sonora Quest Laboratories in a positive manner both within and outside the organization. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. SUPERVISORY RESPONSIBILITIES DIRECTLY REPORTING Includes direct supervision of department leaders and indirect supervision of department staff. TYPE OF SUPERVISORY RESPONSIBILITIES This position has full managerial scope and authority for employment actions, including coaching, candidate selection, training and development, performance appraisals, work assignments, and disciplinary action. This position also has budgetary responsibility. SQL Leadership will strive to uphold the mission, values, and purpose of the organization. They will serve as role models for staff and act in a people-centered, service-focused, and results-oriented manner. SCOPE AND COMPLEXITY Performs under minimal supervision. Customers are both internal and external. Clearly communicates complex billing and financial issues as appropriate. KNOWLEDGE, SKILLS AND ABILITIES A high degree of technical and decision-making skills Must possess analytical/strategic skills and ability to balance and manage multiple projects and people simultaneously, must possess current knowledge of accounting principles, and knowledge of third-party receivables. Proven track record of driving successful performance outcomes and accomplishing organizational goals. Building partnerships with management, staff, and stakeholders to achieve department goals and objectives Developing and evaluating best practices and emerging trends for organizational applicability and appropriateness Constructing new and innovative solutions for complex and varying problems and situations while considering the larger perspective or context Developing and implementing strategic goals and initiatives that support organizational success Demonstrating excellent human relations, organizational and communication skills Demonstrating a passion about continuously improving and providing high quality care and service excellence to customers, patients, and employees. MINIMUM QUALIFICATIONS Bachelor’s degree in business, healthcare administration or related field. Five (5) years’ experience in financial management in the healthcare industry. Four (4) years’ experience in mid-level management. PREFERRED QUALIFICATIONS Certified Professional Coder credentials ICD-10 Certification for Diagnosis Translation Additional related education and/or experience. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy Make Great Friends and a Difference in Your Communities You’ll feel like you’re in the right place at Sonora Quest Laboratories/Laboratory Sciences of Arizona (SQL/LSA), doing great work on behalf of a healthy community. While many organizations tout “teamwork and camaraderie,” there is no denying that our compassionate, collaborative culture is a cut above the rest. Our team members work together daily to create a work environment where everyone feels supported and empowered to be their best selves and do their best work. Grow your career and see for yourself how gratifying and satisfying being a part of our team can be. You Belong Here. Sonora Quest Laboratories is a proud partner of Banner Health. We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information. EEO/Disabled/Veterans Laboratory Sciences of Arizona supports a drug-free work environment. Privacy Policy