Senior Vice President of Technology

Banner Solutions is more than a typical door hardware distributor – we’re obsessed with making our customers’ jobs easier through our inventory availability, product findability, and top-tier customer support. Our expertise spans commercial, electronic access control, residential hardware, and locksmith supplies, supported by an extensive e-commerce platform featuring products from over 260 manufacturers.

Summary

As the Head of Information Technology, you will play a pivotal role in leading the design, development, and implementation of our organizational information systems, software applications, and IT infrastructure. This executive leadership position requires expertise in directing IT strategies, managing teams, and aligning technology initiatives with the company's goals and objectives.

Primary Responsibilities

• Serve as a key member of the executive team, contributing to the identification and integration of emerging technologies in line with organizational objectives. Lead the development of mission-critical applications supporting long-term company goals.
• Spearhead technology planning efforts, collaborating with department heads in Operations, Finance, eCommerce, Supply Chain, HR, and Sales to establish and prioritize a comprehensive technology roadmap.
• Ensure the stability, fitness, and scalability of our ERP platform and associated applications, supporting daily operational needs, customer excellence initiatives, and aligning with our growth and strategic business plans.
• Demonstrate strong proficiency in implementing and supporting Warehousing and Distribution technologies, specifically Warehouse Management Systems (WMS), in a high-volume, fast-paced environments.
• Collaborate closely with operational, financial, and sales leaders to understand their technology needs, prioritize initiatives, and develop a cohesive technology strategy that supports both tactical and strategic goals.
• Provide direction and leadership to development teams, ensuring alignment with best practices, effective resource allocation, and successful project prioritization.
• Drive risk management efforts, oversee resource allocation, and ensure the implementation of development best practices while maintaining control and ensuring the achievement of objectives.
• Conduct ongoing research on new systems, software products, and services, making informed recommendations aligned with the company's technology needs and future growth plans.

Qualifications

• Proven track record of executive leadership in Information Technology with at least 8 years of experience in a similar capacity.
• Expertise in managing ERP systems, Warehouse Management Systems, and implementing technology solutions in dynamic, high-volume environments.
• Strong interpersonal and communication skills with the ability to collaborate effectively with cross-functional teams and C-suite executives.
• Demonstrated strategic planning abilities with a focus on aligning technology initiatives with business objectives.
• Bachelor’s degree in information technology, Computer Science, or a related field; MBA or relevant advanced degree preferred.

Competencies

• Leadership: Inspires and motivates teams, providing clear direction and fostering a culture of innovation and excellence. Demonstrates strategic thinking and vision, guiding the IT department toward achieving organizational objectives.
• Strategic Planning: Capable of developing and executing comprehensive technology strategies aligned with business goals. Possesses the ability to anticipate future technology needs and trends and integrate them into the company's strategic plan.
• Collaboration and Relationship Management: Strong collaborative skills, able to build and maintain relationships with cross-functional teams, department heads, and C-suite executives. Effectively communicates IT initiatives and strategies to various stakeholders.
• Problem-Solving and Decision-Making: Exhibits strong analytical and problem-solving abilities to address complex IT challenges. Makes informed decisions based on data analysis, business insights, and industry best practices.
• Change Management and Adaptability: Demonstrates flexibility and adaptability in managing changes, technology implementations, and evolving business needs. Leads teams through transitions effectively, minimizing disruptions and maximizing efficiency.
• Team Leadership and Development: Proven ability to lead, mentor, and develop high-performing teams. Creates an environment conducive to continuous learning, growth, and collaboration within the IT department.
• Risk Management and Governance: Skilled in risk assessment, mitigation, and governance to ensure the security, compliance, and reliability of IT systems and operations.
• Vendor and Resource Management: Experience in managing external vendors, contracts, and resources effectively to ensure delivery of quality services and products aligned with organizational needs.

We foster an inclusive and supportive team culture that values diversity and collaboration and therefore encourage qualified candidates with relevant experience to apply, even if they do not meet all the listed qualifications.