NASA Safety Center Lessons Learned Program Coordinator

BQMI is seeking an experienced, full-time Program Coordinator to provide support for the NASA Apollo Challenger Columbia Lessons Learned Program (ACCLLP) within the Mishap Prevention and Organizational Performance Office (MPOP) of the NASA Safety Center (NSC). This specialist will support the Columbia Learning Center (CLC), debris artifact management, outreach and speaking events, web presence, and lessons learned communication activities. The location for this position will be at the NASA Kennedy Space Center (KSC) in Florida.

The mission of the NASA Safety Center (NSC) is to provide Safety and Mission Assurance (SMA) training and development expertise, information, verification and analysis to enable collaboration and learning while promoting a safe workplace and successful programs and projects. The NSC’s vision is to be NASA’s preeminent resource for subject matter expertise, data and tools.

Essential Duties & Responsibilities:

• Assist with the transition and ongoing support for the Columbia Learning Center (CLC).
• Maintain the CLC and coordinate future modifications, including concept development, interpretive planning, content integration, installation logistics, and visitor experience.
• Coordinate scheduling for CLC tours/visits ensuring adequate support and staffing from Subject Matter Experts.
• Organize and categorize Columbia debris in coordination with applicable custodians and stakeholders.
• Re-establish and manage the Columbia research loan program for qualified researchers and technical educators, including request intake, approvals coordination, shipping, tracking, and return logistics.
• Coordinate events and speakers for both internal and external speaking engagements on ACCLLP-related content.
• Support communication and lessons learned coordination across NASA, other agencies and commercial space contractors, as relevant.
• Develop and maintain web content related to ACCLLP, including updates, multimedia content, and links to related resources. Infrequent travel may be required.
• Promote ACCLLP visibility and engagement across the NASA workforce through campaigns, events, and integration with other safety and lessons learned activities.
• Support development of presentations and materials that communicate the history, technical findings, and human stories associated with NASA's major mishaps and accidents.
• Develop and maintain ACCLLP records.
• Provide monthly activity data in the following areas: ACCLLP Columbia Database Reconstruction System (CDRS) (database of artifacts); ACCLLP Columbia Room visitor log; and ACCLLP Columbia Debris Loan Requests.
• Provide daily onsite support at the Kennedy Space Center (KSC).

Essential Skills:

• Strong project management skills
• Ability to develop compelling presentations and speeches, and conduct speaking engagements; a background in communications is desirable
• Ability to translate mishap investigation findings into narratives and educational content
• Ability to develop and maintain web and digital content

Experience/Education:

• Minimum Bachelor's Degree 
• Knowledge of NASA history, particularly the Columbia accident and associated lessons learned
• Experience developing, planning, and maintaining museum quality exhibits or interpretive displays (technical or historical)
• Experience in public speaking, presenting, and storytelling

Personality or self-management skills:

• Ability to work across multiple projects
• Ability to work closely with clients in a shared working environment
• Ability to coordinate and communicate effectively along a broad spectrum within the workplace – strong customer relationship skills are critical
• Ability to perform work within specific timeframes and adhere to deadlines
• Strong analytical skills and attention to detail is a must

BQMI is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Due to contract requirements, U.S. citizenship is required to obtain access to government facilities and systems.