What are the responsibilities and job description for the Executive Admin/Technical Writer position at Banner Quality Management Inc?
BQMI is a small woman-owned business with headquarters in Friendswood, Texas. Our core values of Inspiration, Innovation, Excellence, Integrity, and Trust assist us in aligning our tactical goals and objectives with our corporate strategy. We continue to surround ourselves with a network of people who also believe in these values and have the knowledge, experience, and ethics to push us to be the best possible team for our customers. Join our employees located all over the United States who are working on NASA and Department of Defense contracts.
Executive Administrative Assistant/ Tech Writer 105 Security
Summary of Position
Summary of Position
Banner Quality Management Inc. (BQMI) is seeking a highly organized and detail-oriented Executive Administrative Assistant / Technical Writer to support the Security Office. The right candidate will provide administrative, research, analytical, and technical documentation support, including the development, organization, and management of technical manuals, drawings, and other data.
Essential Duties & Responsibilities
The Successful candidate shall:
Administrative and Office Support
- Provide management and operational support for daily office functions, including meeting coordination, document preparation, presentation development, metrics tracking, and logistics.
- Staff the front desk to greet and assist visitors, manage access control, and provide general administrative assistance.
- Schedule meetings, conferences, and events using iCrane SharePoint calendars, including space coordination and logistical arrangements.
- Support visitor access requests and ensure compliance with building and security protocols.
- Complete and track personnel move paperwork and monitor progress.
- Maintain inventory of office supplies and initiate replenishment as needed.
- Track and manage assets, equipment, and materials.
Document & Records Management
- Develop, review, and maintain correspondence, including memos, letters, and announcements.
- Prepare, process, and track official documents such as property passes, visit requests, naval messages, passports, and internal memos.
- Assign and manage document control numbers using an established tracking system.
- Scan, store, and maintain digital and physical documentation repositories.
- Administer data repositories for business records, management information, engineering drawings, and technical manuals.
- Perform librarian-type duties, including document logging, copying, release tracking, and distribution to internal and external stakeholders.
- Support formal records management functions, acting as a Records Liaison when required.
- Maintain document inventories, edit and update technical content, and develop new documents as requested.
Data & Information Management
- Manage the full data lifecycle, including data identification, capture, validation, storage, and transfer.
- Input, analyze, and extract data using Government and Non-Government databases and software.
- Generate analytical reports, summaries, and visual data outputs.
- Support collaboration and data-sharing platforms, including SharePoint, Fusion, and enterprise systems.
- Configure and maintain document libraries, site collections, and enterprise lists.
- Manage communications and social media tools (iCrane, Fusion, blogs, forums, etc.), providing content creation, trend analysis, and reporting.
Technical Writing & Communications
- Prepare, review, and maintain process, technical, quality, software, systems, testing, and user documentation.
- Write for diverse audiences, both technical and non-technical—and gather feedback to improve documentation usability.
- Translate technical information into clear, engaging, and accessible materials using various media, including videos, tutorials, and digital walkthroughs.
- Collaborate with teams to develop user guides, standard operating procedures (SOPs), training materials, and technical overviews.
- Support organizational learning by developing and delivering training and educational materials across multiple levels.
Process Improvement & Organizational Support
- Assist with developing, clarifying, and implementing office procedures to enhance efficiency and eliminate duplication.
- Identify workflow challenges, propose solutions, and support implementation of new or improved processes.
- Track action items, prepare meeting minutes, and contribute to continuous improvement initiatives.
Essential Skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Experience with SharePoint, Teams, Gears, and iPDM
- Strong attention to detail and organizational skills
- Excellent written, verbal, and interpersonal communication abilities
- Ability to manage multiple priorities and deadlines
Experience & Education
- Bachelor’s Degree required
- 3–5 years of experience as an Executive Administrative Assistant or in a similar role
- Experience supporting technical documentation, data management, or security operations preferred
Personality & Professional Qualities
- Self-motivated and proactive
- Strong team player with a collaborative mindset
- Able to handle sensitive or confidential information with discretion
BQMI is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Due to contract requirements, U.S. citizenship is required to obtain access to government facilities and systems.