What are the responsibilities and job description for the ASSISTANT PROPERTY MANAGER position at BANNER PROPERTY MANAGEME LLC?
Location: Parkside at South Tryon Apartments; Charlotte, NC
Schedule: Full-time Tuesday - Saturday; Weekend availability required; Days and hours may vary depending on the needs of the property.
Hourly Rate: $22.00 - $25.00, based on experience
Incentives: Commission eligibility
Benefits: Health, dental, vision, 401(k) with company match, PTO, short- and long-term disability, life insurance, paid parental leave, rent discounts, and more
Position Requirements
- Education: High school diploma or GED required.
- Experience: Two years or more of residential property management experience or related position within customer service, hospitality, or sales industry.
- Travel: Minimal travel.
- Physical: Frequent walking, stairs, standing, climbing, crouching, kneeling, and reaching. Ability to lift, push and pull up to 40 pounds.
- Valid driver's license and reliable, personal automobile for local job related travel.
- Certified Apartment Manager (CAM) or Certified Property Manager (CPM) a plus!
Parkside at South Tryon Apartments is looking for an Assistant Property Manager. This position plays a key role in the day-to-day operations and overall success of the community, serving as a vital connection between the Property Manager, residents, prospects, and the onsite team. You’ll be a steady, professional presence who helps ensure residents feel supported and the community runs efficiently.
What You’ll Do
This role is a dynamic blend of customer service, leasing, accounting, and operations. It’s ideal for someone who is warm and approachable, highly organized, detail-oriented, and confident managing multiple responsibilities. You’ll assist with accounts receivable, renewals, leasing, resident relations, and administrative functions that keep the community performing at its best.
- Support monthly rent collection, posting, and resident notifications
- Assist with delinquency management, move-out charges, deposit accounting, and reporting
- Tour apartment homes and assist with leasing, lead follow-up, and application processing
- Help coordinate renewals and maintain accurate resident files
- Enter and follow up on service requests to ensure resident satisfaction
- Contribute to marketing efforts, outreach, and online advertising
- Maintain renters insurance compliance and support community programs and activities
- Communicate professionally with residents, prospects, and team members
- Exercise good judgment and act in the best interest of the community and Company
What We’re Looking For
- Strong administrative, organizational, and time-management skills
- A warm, friendly communication style with a customer-focused mindset
- Ability to connect with a wide range of personalities and situations
- Experience in property management, hospitality, customer service, or sales
- Comfort working in a fast-paced environment with shifting priorities
Why Banner Property Management?
At Banner, we prioritize our teams, offer opportunities for growth, and are proud to promote from within. Ongoing training and development are core to who we are.
If you’re ready to grow with a company that values professionalism, compassion, and innovation, this is the opportunity for you.
Pre-Employment Requirements: final candidates will be required to pass a background check and provide professional references.
Banner Property Management is an Equal Opportunity Employer.
Salary : $22 - $25