What are the responsibilities and job description for the Customer Service Representative position at Banner Pest Services?
Banner Pest Services is customer focused and employee driven. Take this opportunity to join a growing team and grow with a company that truly cares about its customers. We are looking for people just like YOU! We are looking for a customer service professional to help us grow our team in Lindon, UT.
As a Customer Care Representative you will be our customers main point of contact. Ideal applicants will be friendly, professional, engaging, and dedicated to providing our reputation-worthy customer service. This position balances customer service, administrative support, and other team-related responsibilities. We receive multiple inbound calls from customers and potential customers, we need dedicated, confident CSRs to answer these calls.
As a Customer Care Representative, You Will
- Operating a multi-line phone system
- Answer and process inbound phone calls
- Create and update client accounts
- Provide administrative support such as filing, organizing paperwork, and other administrative duties as assigned by management
- Help convert inbound leads to new customers and receive commission pay for these efforts
- Additional responsibilities in accordance with business needs
Requirements
- Minimum 1 years office and or call center experience
- Willing to complete a background check and drug screening
- Verifiable references
- Previous experience with Google Suite applications
- Termite and Pest Control industry experience is desired, but not required
- Spanish language proficiency preferred
Work Schedule
- Possible schedules are Monday-Friday or Tuesday-Saturday
- Full Time
- On-Site
Attributes Needed to be Successful
- You pay attention to detail
- You are customer focused
- You are committed to meeting deadlines
- You are reliable and trustworthy
- You are a phenomenal teammate
Competitive Benefits and Compensation
- $19.00-$21.00 per hour, depending on experience
- Company activities and incentives
Education:
- High School Diploma - required
- Associate's or Bachelor's Degree - preferred
Benefits:
- 401(k)
- Health insurance
- Dental insurance
- Vision insurance
- Health savings account
- Paid time off
- Sick Time
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Experience:
- Customer service: 1 year (Preferred)
Language:
- Spanish (Preferred)
Ability to Commute:
- Lindon, UT 84042 (Required)
Work Location: In person
Salary : $19 - $21