What are the responsibilities and job description for the Receptionist Same Day Surgery position at Banner Health?
Primary City/State:
Tucson, Arizona
Department Name:
Perianesthesia -Hosp
Work Shift:
Day
Job Category:
Administrative Services
Take a virtual tour of a unit at Banner – University Medical Center Tucson.
For 2025, Banner Health was named to Fortune’s Most Innovative Companies in America list for the third consecutive year and named to Newsweek's list of Most Trustworthy Companies in America for the second year in a row. We’re honored to be recognized for our commitment to the latest health care advancements and excellent patient care.
Banner – University Medical Center Tucson has been named as Tucson’s top hospital and ranked third best in Arizona by U.S. News & World Report in its latest rankings. The 2024-2025 Best Regional Hospital designations are based on U.S. News & World Reports’ rankings of hospitals in 15 specialties and ratings of hospitals’ performance in 20 procedures and conditions.
Banner University Medical Center – Tucson is currently seeking a Receptionist to join our Same Day Surgery unit. This entry-level position provides essential administrative and customer service support to our surgery unit, helping ensure an organized and efficient delivery of care. The Receptionist serves as a key point of contact, facilitating communication between physicians, nurses, patients, internal departments, and external partners
SHIFT DETAILS
Employment Type: Full-time
Hours per Week: 40 hours
Schedule: 5 AM - 1:30 PM Monday-Friday
Banner - University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health-care professionals and conducting groundbreaking research. Also located on the campus is Diamond Children's - recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies. Banner - University Medical Center Tucson is a Level 1 Trauma Center, meaning we care for the most critically injured patients. The hospital is consistently listed among the nation's top hospitals in the prestigious Best Hospitals ranking by U.S. News & World Report. The academic medical center has earned Magnet Recognition becoming the only hospital in southern Arizona to meet the rigorous standards of the American Nurses Credentialing Center’s Magnet Recognition Program® for nursing excellence. The hospital's physicians are full-time faculty of the University of Arizona College of Medicine - Tucson. Our specialty services include comprehensive heart and cancer care, advanced neuroscience techniques and a multi-organ transplant program.
Position Summary
This position is responsible for greeting, screening, and providing assistance to patients, families, and visitors. This position provides quality customer service and may also answer phones and control access to a care delivery area.
Core Functions
Must have good interpersonal communication and display compassion in stressful situations. This position requires effective interpersonal communication skills and a friendly customer service attitude.
Preferred Qualifications
High school diploma/GED or equivalent working knowledge.
Additional Related Education And/or Experience Preferred.
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy
Tucson, Arizona
Department Name:
Perianesthesia -Hosp
Work Shift:
Day
Job Category:
Administrative Services
Take a virtual tour of a unit at Banner – University Medical Center Tucson.
For 2025, Banner Health was named to Fortune’s Most Innovative Companies in America list for the third consecutive year and named to Newsweek's list of Most Trustworthy Companies in America for the second year in a row. We’re honored to be recognized for our commitment to the latest health care advancements and excellent patient care.
Banner – University Medical Center Tucson has been named as Tucson’s top hospital and ranked third best in Arizona by U.S. News & World Report in its latest rankings. The 2024-2025 Best Regional Hospital designations are based on U.S. News & World Reports’ rankings of hospitals in 15 specialties and ratings of hospitals’ performance in 20 procedures and conditions.
Banner University Medical Center – Tucson is currently seeking a Receptionist to join our Same Day Surgery unit. This entry-level position provides essential administrative and customer service support to our surgery unit, helping ensure an organized and efficient delivery of care. The Receptionist serves as a key point of contact, facilitating communication between physicians, nurses, patients, internal departments, and external partners
SHIFT DETAILS
Employment Type: Full-time
Hours per Week: 40 hours
Schedule: 5 AM - 1:30 PM Monday-Friday
Banner - University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health-care professionals and conducting groundbreaking research. Also located on the campus is Diamond Children's - recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies. Banner - University Medical Center Tucson is a Level 1 Trauma Center, meaning we care for the most critically injured patients. The hospital is consistently listed among the nation's top hospitals in the prestigious Best Hospitals ranking by U.S. News & World Report. The academic medical center has earned Magnet Recognition becoming the only hospital in southern Arizona to meet the rigorous standards of the American Nurses Credentialing Center’s Magnet Recognition Program® for nursing excellence. The hospital's physicians are full-time faculty of the University of Arizona College of Medicine - Tucson. Our specialty services include comprehensive heart and cancer care, advanced neuroscience techniques and a multi-organ transplant program.
Position Summary
This position is responsible for greeting, screening, and providing assistance to patients, families, and visitors. This position provides quality customer service and may also answer phones and control access to a care delivery area.
Core Functions
- Greets and assists visitors to the area. Provides them with general information regarding processes and policies, and directs them to appropriate resources, services, or areas.
- Maintains an orderly waiting area and works with volunteer services to provide a positive/satisfying experience for patients and/or visitors. Reports maintenance issues as needed to facilitate visitor comfort and safety.
- In patient care delivery areas, coordinates access to the care delivery area, performs visitor authorization procedures, serves as a liaison between visitors and staff, relays visitor concerns to staff, and coordinates visitor support services such as assigning lockers, taking and relaying messages, assigning pagers to visitors, etc.
- May answer phones, transfer calls , take messages, and relay messages and information as needed.
- May perform these additional functions, depending on assigned area: assembles charts, files, sorts mail, maintains supplies inventory, transports patients, processes occasional miscellaneous payments, or other appropriate duties as requested.
- Performs functions within established parameters. Customers include patients, families, and the community at large.
Must have good interpersonal communication and display compassion in stressful situations. This position requires effective interpersonal communication skills and a friendly customer service attitude.
Preferred Qualifications
High school diploma/GED or equivalent working knowledge.
Additional Related Education And/or Experience Preferred.
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy