What are the responsibilities and job description for the Medical Assistant/Receptionist position at Banner Health?
The Medical Assistant/Receptionist plays a dual role in providing essential support in both clinical and front desk operations. This position is crucial in delivering efficient patient care and maintaining smooth office procedures, ensuring a welcoming and organized environment for patients and healthcare staff alike.
Responsibilities
- Greet and check in patients, managing appointment scheduling and patient flow
- Collect and update patient medical histories and personal information
- Assist healthcare providers with clinical tasks such as taking vitals and preparing patients for exams
- Answer phone calls and respond to patient inquiries with professionalism and empathy
- Maintain accurate patient records and manage document filing
- Handle billing, insurance authorizations, and patient payments as needed
- Ensure cleanliness and organization of the reception area and exam rooms
- Coordinate communication between patients, healthcare providers, and administrative staff
Salary : $25 - $30