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Emergency Department Tech Outpatient Observation Unit

Banner Health
Mesa, AZ Full Time
POSTED ON 5/20/2026 CLOSED ON 6/14/2026

What are the responsibilities and job description for the Emergency Department Tech Outpatient Observation Unit position at Banner Health?

Primary City/State:

Mesa, Arizona

Department Name:

Emergency Ctr-Hosp

Work Shift:

Night

Job Category:

Clinical Care

Find your path in health care. Operating a hospital is more than IV bags and trauma rooms. One might be surprised by the number of people who work behind the scenes and play a critical role in ensuring the best care for our patients. Apply today.

The Outpatient Observation Unit at Banner Baywood Medical Center is a 26-bed dedicated observation unit. We primarily take care of patients admitted through the Emergency Department who have negative or borderline diagnostic tests and require further testing and/or observation to determine if inpatient criteria are met or if patient can be discharged home. Most patients stay for less than 24 hours and are either discharged to home or admitted to an inpatient nursing unit. The OOU’s average length of stay year to date is 20 hours with over 500 cases per month.

As Emergency Department Technicians you will have the opportunity to work in a fast-paced environment. You will work with our professional care givers to provide great customer service to the East Valley and use your experience and skills in a diverse patient population. If you are looking to gain experience with all patients and a wide range of patient acuity levels, this is the place for you.

We are currently hiring for a NIGHT shift working three 12-hour shifts per week from 6:00pm-6:30am. Our team uses a rotating weekend and holiday schedule, and you will have the opportunity to enjoy our self-scheduling tool as well as a flat rate $1/hour weekend shift differential as well as an 18% Night Shift differential when applicable!

Banner Baywood Medical Center is a 342 bed hospital serving the health care needs of the dynamic and growing East Valley communities of metropolitan Phoenix, Arizona. We provide complete acute care services and outpatient services to include but not limited to cancer, stroke, women's health, rehabilitation, emergency medicine and surgery. Our Emergency Department treats a variety of ailments and offers advanced treatment areas, with 68 beds, seeing over 50,000 patients per year. We are certified as pediatric prepared as well as designated as a Trauma level 3 emergency room. In addition, our comprehensive orthopedic unit is one of the nation’s premier orthopedic programs. The unit's commitment to excellent patient care has earned a 4 STAR rating by CMS and repeated recognition as having one of the Top 100 Orthopedic Programs in the U.S. by The Health Network and HCIA, Inc. Because we are also a leader in neurological medicine, people throughout Arizona come to us when they need treatment for conditions of the brain, spine and nervous system.

Position Summary

This position is responsible for providing patient care and assists health care providers in performing assigned patient procedures within scope of training. Position receives general supervision from RN, APN, PA, or Physician in providing patient care.

Core Functions

  • Under general supervision of the RN, APN, PA, or Physician, performs assigned procedures including, but not limited to: electrocardiogram testing (EKG); wound cleansing; initial, repeat and orthostatic vital sign measurements; application of monitor leads, specimen collection, and transports stable telemetry or non-monitored patients to nursing units. Advanced skills and functions: Where state statute permits, performs blood glucose testing; phlebotomy; saline lock insertion; IV discontinuation; bladder (Foley) catheterization. After training in these advanced skills the ED Tech may perform these functions per state and facility guidelines on adult patients and pediatric patients twelve years of age and older upon direct delegation of the task.
  • Sets up, prepares patient and assists with patient exam and minor surgical or health procedures within scope of training such as, but not limited to: lumbar punctures; sterile instrument and field preparation, suturing lacerations, chest tube insertion, closed fracture reduction, gastric lavage, pelvic examinations, restraint application, and cardiopulmonary resuscitation. Applies orthopedic devices, to include pre-manufactured and plaster splints under physician direction.
  • Performs specimen collection, ensuring accuracy in identification and integrity by using appropriate techniques for all age criteria as required by Lab. Where state statute permits, performs point of care testing for blood glucose, hemoccult and gastroccult or other tests, and performs quality control checks on point of care equipment as required.
  • Provides communication and updates to RN, Physician or other providers related to perceived reactions or changes to patients’ condition. Accurately records information in the patient record, documents vital signs and procedures completed, as well as the equipment and techniques utilized.
  • Monitors supply stock levels and reports needs. Notifies housekeeping, maintenance, biomedical engineering, and others to ensure proper equipment and a safe environment is maintained. Maintains appropriate levels of stock in medication room, exam room bedside carts, and specialty carts. Assists with health unit coordination tasks and reception responsibilities as needed.
  • Attends department meetings and educational sessions; Assists in orienting and training of new ED Technicians.
  • Position receives general supervision from RN, APN, PA, or Physician and other appropriate licensed health professionals. Position uses problem solving skills and provides effective communication with patients, patient families, health care providers and ancillary departments within the organization to provide quality patient care.

Minimum Qualifications

High school diploma/GED or equivalent working knowledge.

Requires Basic Life Support (BLS) certification. Either Emergency Medical Technician–Basic (EMT-B) or higher with state licensure or state certification, or Certified Nursing Assistant in state of practice is required for new hires and transfers. In Colorado: Either Emergency Medical Technician–Basic (EMT-B) or higher with state licensure or state certification.

Position requires basic computer skills, effective communication (written and verbal) skills, and problem-solving ability.

Preferred Qualifications

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Salary.com Estimation for Emergency Department Tech Outpatient Observation Unit in Mesa, AZ
$40,632 to $48,747
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