What are the responsibilities and job description for the Service Advisor position at Banner Chevrolet?
Join a 50-Year Legacy of Excellence!!
For over 50 years, Banner Chevrolet has proudly served our community with honesty, quality, and a commitment to exceptional customer service. We're not just fixing cars - we're building relationships that last generations. If you're passionate about people, cars, and delivering an outstanding experience, we want you on our team.
As a Service Advisor, you'll be the face of our service department and trusted guide for our customers throughout their service visit. This is a fast-paced, high-energy role where your communication skills and customer-first mindset directly impact our success - and your earning potential.
What You'll Do
For over 50 years, Banner Chevrolet has proudly served our community with honesty, quality, and a commitment to exceptional customer service. We're not just fixing cars - we're building relationships that last generations. If you're passionate about people, cars, and delivering an outstanding experience, we want you on our team.
As a Service Advisor, you'll be the face of our service department and trusted guide for our customers throughout their service visit. This is a fast-paced, high-energy role where your communication skills and customer-first mindset directly impact our success - and your earning potential.
What You'll Do
- Welcome customers with energy and professionalism in the service drive
- Actively listen to concerns and translate them into clear repair orders
- Recommend maintenance and repairs based on vehicle condition and Chevrolet guidelines
- Keep customers informed on repair progress, timelines, and cots
- Work closely with technicians to ensure quality and efficiency
- Review completed work with customers in a clear, confidence building way
- Deliver an exceptional experience that drives loyalty and repeat business
- Support warranty work, recalls, and manufacturer service campaign
- Previous Service Advisor or automotive service experienced preferred
- Strong people skills - you enjoy helping customers and solving problems
- Ability to thrive in a fast-paced, team-oriented environment
- Basic automotive knowledge or a desire to learn Chevrolet systems
- Computer proficiency (CDK experience is a plus)
- Professional appearance, positive attitude, and strong work ethic
- Valid driver's license with an acceptable driving record
- Competitive compensation
- Excellent benefits package
- 401k with company match
- Paid time off
- Employee vehicle purchase & service discounts
- Ongoing training and manufacturer certifications
- Long-term career growth with a dealership that invests in its people
- 50 years of stability, trust, and community reputation
- Leadership focused on employee success and development
- High-volume service department with strong earning potential
- Team culture built on respect, integrity, and accountability