Retail/Mortgage Processing Specialist

**This position is eligible for a hybrid schedule with a minimum of 3-4 days in office per week, following a training period.**

At BankVista, we believe great service starts with great people. As a Retail/Mortgage Processing Specialist, you'll help guide customers through the mortgage process while ensuring loan files are completed accurately, efficiently, and in compliance with applicable regulations. This role combines attention to detail, client service, and teamwork to create a positive experience for our clients and lending staff. If you enjoy building relationships, solving problems, and making a meaningful impact in the communities we serve, we'd love to have you join our team.

Job Overview

In the Retail/Mortgage Processing Specialist role you'll play an important role in helping clients achieve their financial and homeownership goals. In this position, you'll manage the mortgage and retail loan process from application through closing, ensuring accuracy, compliance, and an exceptional customer experience every step of the way. Working closely with clients, lenders, and internal partners, you'll help deliver timely, efficient service while supporting the bank's commitment to relationship-based banking.

Responsibilities

• Prepare and process consumer and residential loan documentation, ensuring accuracy, completeness, and compliance with bank policies and regulatory requirements.
• Coordinate loan closings by preparing required documents, obtaining necessary signatures, verifying supporting documentation, and facilitating timely loan funding.
• Maintain organized and complete loan files throughout the loan lifecycle, including quality control reviews, follow-up on outstanding documentation, and ongoing file maintenance.
• Order, review, and track third-party documentation required for loan processing, including appraisals, title work, flood determinations, insurance, and other supporting verifications.
• Monitor collateral documentation and lien perfection activities, ensuring titles, mortgages, and security interests are properly recorded, received, and maintained.
• Process loan servicing activities, including modifications, extensions, paid loan documentation, lien releases, and annual reviews for in-house real estate loans.
• Collaborate with lenders, retail staff, and clients to resolve documentation issues, answer questions, and provide a seamless lending experience from application through loan maintenance.

Requirements

• Minimum of 2 years proven experience in loan origination or mortgage processing within the financial industry.
• Knowledge of federal housing programs such as FHA loans, VA loans, and conventional mortgages
• Strong understanding of compliance requirements related to mortgage and consumer lending.

Expected Salary: Hourly rate starting at $23, depending on experience. Compensation will be commensurate with the selected candidate's qualifications, experience, and demonstrated abilities.

BankVista offers a competitive salary and employee benefits package including health, dental & vision insurance, employer paid Life Insurance and Disability, and a 401(k) Plan with employer match. If you are interested in joining a growing company and working within a fun and exciting environment, please apply now.

BankVista is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. BankVista is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Minnesota State laws, regulations, and executive orders regarding non-discrimination and affirmative action.

Pay: From $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience:

• retail loan processing: 2 years (Preferred)

Work Location: In person

Salary : $23