Senior System Engineer Ridgeland - 2229

This position is for Senior System Engineer with a company located in Ridgeland, MS.

General Position Scope

Under the general direction of the Technical Services Manager, helps users achieve optimum use of their computers by performing needs analysis, procurement support, installation, guidance, and problem resolution for computers and servers on the network. Responsible for VMWare, Storage, Servers, Patching and SQL installations.

Primary Duties And Responsibilities

• Match the Bank's technological needs with current technology available by evaluating and installing hardware, software, and other equipment as approved.
• Troubleshoot network performance issues and assist with disaster recovery topology definition and administration.
• Manage and maintain the bank's VMWare, Storage, Servers, Patching and SQL installations.
• Implement proactive monitoring of network and core infrastructure equipment.
• Communicates highly technical information to both technical and non-technical personnel.
• Recommends hardware and software solutions, including new acquisitions and upgrades.
• Provide initial response and manage problem resolution process for outages and problems.
• Provide detailed operating procedures and server architecture drawings.
• Manage escalation process to the IT manager or IT staff as required.
• Research software, hardware, and techniques to improve hardware/software problem resolution.
• Maintain a thorough knowledge of Bank products, services, policies, procedures, and appropriate regulatory issues as related to daily job functions including but not limited to: Bank Secrecy Act; Privacy Act; Fair Lending Act; Regulation E, etc. Complete required compliance training and adhere to the Bank's standard of conduct.
• Other duties as requested.
• Participation in the Bank's High-Performance Rewards Connections program.
• Make referrals to the Mortgage Center and Wealth Management.
  
  

**Position Requirements: **

• Bachelor's degree in computer science or information technology or Equivalent Work Experience.
• Five years' experience with three years supporting a Windows Server environment. Demonstrated knowledge of advanced Active Directory and VMWare skills. Knowledge and experience of Active Directory, Microsoft Office 365, Server, and Computer supports/setup.
• General computer and typing experience with Microsoft Office Suite, to include Excel, Word, and Outlook.
• Excellent verbal and written communication skills.
• Ability to troubleshoot errors with programs and/or processes.
• Work independently in a team environment and be able to perform quality work in a high-pressure situation.
• Available to be on call and work after hours as required.