Risk Analyst - Runoff & Surety Operations

The Surety Division of Bankers Insurance Company offers unsurpassed service and quality to our agents. We are one of the largest providers to the Bail Bond industry and one of the fastest-growing providers of Contract and Commercial Bonds to businesses. Our knowledgeable and experienced staff of professionals share a vision of providing agents with superior customer service. Agents are full partners in our business. We grow, we succeed, and we profit together.

Our Core Values Include

Collaboration: working together is critical to achieving organizational goals.

Innovation: growth happens when we can absorb and implement new ideas that provide unique solutions and superior customer service.

Performance: we believe in providing our employees with the tools and support they need to grow, succeed, and make an impact.

Social Responsibility: we place charity and volunteer work at the core of our organization.

Trust: we build and maintain trust with our employees and clients by embodying integrity, transparency, and ‘doing the right thing.’

Company Value Statements

In the performance of their respective tasks and duties, all employees are expected to demonstrate the following:

• Acting with the highest level of honesty, trust, character, and transparency.
• Making a unified effort to achieve the goals of the organization; embracing accountability for exceptional performance every day.
• Commitment to excellence in reaching our full potential as individuals and as an organization, surpassing the ordinary and the expectations of our stakeholders.
• Approaching every challenge with creative energy, discovering unique solutions to maximize success; focusing on creating and delivering compelling customer value.
• Belief in the power of a diverse workforce and in creating a positive impact on both the environment and our community.
  
  

Position Summary

The Risk Analyst supports the runoff team by monitoring and assessing financial and operational risk tied to terminated/runoff agents and their outstanding bond exposure. This role identifies high-risk accounts early, tracks key deadlines (forfeiture/judgment windows), supports remediation strategies (collections/payment plans, recovery and legal coordination), and ensures documentation and follow-through are completed accurately and on time.

Key Responsibilities

Risk Monitoring & Analysis

• Track and assess risk for terminated/runoff agents, focusing on open liability, forfeitures/judgments, and outstanding powers.
• Identify exposure drivers such as unexecuted/missing powers, aging open liability, recurring forfeitures, and unpaid receivables.
• Maintain organized risk notes and document key account decisions for auditability and continuity.
  
  

Forfeiture & Deadline Management

• Monitor forfeitures and judgments by jurisdiction and ensure time-sensitive actions occur (e.g., motions/petitions where permitted, payment timing, documentation for set-asides/discharges).
• Use court minutes/online systems and direct court contact as needed to validate status and avoid missed deadlines.
  
  

Receivables, Payments, and Reimbursement Support

• accounts receivable research and coordinate appropriate communication/follow-up (including demand letters and payment plans where applicable).
• documentation for payments (BIC/BSS/BUF), ensuring proper backup, tracking, and that discharges/status updates are completed after payment where required.
  
  

Operational Risk Controls (Runoff Lifecycle)

• Ensure runoff files include required reporting and documentation and remain current throughout the runoff period.
• Support end-of-runoff steps such as BUF closure, affidavit tracking, confirming liabilities cleared, and verifying required reports are clean before funds are released.
  
  

Coordination with Recovery / Legal / External Parties

• Monitor and coordinate activity with recovery agents and outside counsel on runoff matters as needed.
• Communicate professionally with agents and, where appropriate, courts/clerks/DA offices to obtain status updates and move items forward.
  
  

Required Qualifications

• Some experience in an office/operations role where you handled paperwork, deadlines, and follow-ups
• Strong attention to detail and the ability to stay organized with multiple tasks at once
• Comfortable sending professional emails and making phone calls when needed
• Clear, professional written communication (letters, emails, documentation notes)
• Able to work in Microsoft Outlook, Word, and Excel (basic level is fine)
• Reliable, consistent, and willing to learn new systems and processes
• Able to handle sensitive information with professionalism and discretion
  
  

Preferred Qualifications

• Experience in a role that involved tracking deadlines, staying organized, and following up until issues were resolved
• Experience working with time-sensitive documents (insurance, legal, compliance, HR, finance, medical office, or similar)
• Comfortable communicating with outside parties (customers/clients, vendors, agencies, or other third parties) by email and phone
• Experience keeping organized electronic files and maintaining clear notes for others to follow
• Familiarity with reviewing reports, spreadsheets, or logs to spot missing items or discrepancies (basic level is fine)Comfort interacting with courts/clerks and navigating public case systems
  
  

What Success Looks Like

• High-risk accounts are identified early and escalated appropriately
• Forfeiture/judgment deadlines are met—no preventable prohibits/shutdown-type outcomes
• Files are complete, defensible, and easy to follow
• Exposure is reduced through timely action, documentation, and follow-up
  
  

The preceding position description has been designed to indicate the general nature of the work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as a comprehensive, complete or exclusive list of the duties of the position. Additional and different duties may be assigned from time to time.