Systems Administrator

Position Summary: This position is responsible for providing the first line of support for BBOK’s staff.  The job holder will be responsible for the timely completion of all duties assigned.  This role is responsible for setting up and maintaining a system or specific components of a system (e.g., installing, configuring and updating hardware and software; establishing and managing user accounts; overseeing or conducting backup and recovery tasks; implementing operational and technical security controls; and adhering to organizational security policies and procedures).  Work performed and processes must be well documented.  The Systems Administrator is responsible for maintaining the security posture of the bank through patch management, antivirus, and proactive monitoring.  This position may occasionally require additional hours beyond normal business work week.

Duties:

• Conduct functional and connectivity testing to ensure continuing operability.
• Develop and document systems administration standard operating procedures.
• Maintain baseline system security according to organizational policies.
• Manage accounts, network rights, and access to systems and equipment.
• Plan, execute and verify data redundancy and system recovery procedures.
• Install, update and troubleshoot systems/servers.
• Comply with organization systems administration standard operating procedures.
• Implement and enforce local network usage policies and procedures.
• Manage system/server resources including performance, capacity, availability, serviceability, and recoverability.
• Monitor and maintain system/server configuration.
• Perform repairs on faulty system/server hardware.
• Troubleshoot hardware/software interface and interoperability problems.
• Ensure compliance and audit requirements are met as identified by internal policy and/or Federal rules and regulations – e.g. OFAC, BSA/AML and Privacy.  

Qualifications and Requirements:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Bachelor’s degree, technical training, or 5 years of experience in related field.
• Knowledge of organizational information technology (IT) user security policies (e.g., account creation, password rules, access control).
• Knowledge of measures or indicators of system performance and availability.
• Knowledge of performance tuning tools and techniques.
• Skill in monitoring and optimizing system/server performance.
• Skill in operating system administration (e.g., account maintenance, data backups, maintain system performance, install and configure new hardware/software).
• Knowledge of systems administration concepts.
• Knowledge of virtualization technologies and virtual machine development and maintenance.
• Knowledge of system administration, network, and operating system hardening techniques.
• Skill in correcting physical and technical problems that impact system/server performance.
• Skill in recovering failed systems/servers (e.g., recovery software, failover clusters, replication, etc.).
• Knowledge of principles and methods for integrating system components.
• Good communication and interpersonal skills.
• Ability to document processes.
• Must be self-motivated, independent and have the ability to follow directions and complete tasks without constant supervision.
• Must be able to function well as part of a team.