What are the responsibilities and job description for the Universal Banker position at Bank of Zachary?
Universal Banker – Baton Rouge
Bank of Zachary is seeking a highly motivated individual for a full-time Universal Banker position at our new Baton Rouge branch, located off Highland Road. This is an exciting opportunity for someone with teller, cash-handling, customer-service, or retail-sales experience who is interested in building a career with opportunities for growth and development.
Essential Duties and Responsibilities
Teller & Customer Service Functions
- Perform standard teller transactions (receive and pay funds).
- Sell cashier’s checks, gift cards, and other negotiable items.
- Assist customers with safe deposit box access.
- Balance teller drawer and assist with ATM and vault balancing.
- Answer phones, greet customers, and provide prompt, professional assistance.
- Complete CTRs and SARs as required.
- Prepare and process change orders.
- Perform clerical and administrative duties as needed.
- Maintain knowledge of bank products, services, and associated fees.
- Remain proficient in Federal and State banking regulations and internal policies.
Account Opening & Retail Banking
- Open all consumer and business deposit accounts.
- Open specialized accounts such as trust, estate, and fiduciary accounts.
- Assist customers with IRA accounts and inquiries.
- Transition seamlessly between teller line and platform responsibilities.
- Utilize online banking and digital account opening tools, including chat systems.
- Provide education and guidance to customers regarding bank products and digital services.
General Requirements
- Participate in ongoing training and continuing education.
- Must be able to bend, stoop, squat, and reach as needed.
Qualifications
- One (1) to two (2) years’ banking experience (teller or customer service representative required).
- High school diploma or equivalent.
- Demonstrated cash-handling accuracy.
- Proficient with bank operating systems, online platforms, teller terminals, and cash dispensers.
- Must be able to travel between branch locations as needed.
- Strong communication skills and commitment to customer service excellence.
📧 Apply: Send your resume to hr@bankofzachary.com
EOE/VETERAN/DISABLED