Teller/New Accounts

· Assist customers with daily banking transactions including cashing checks, deposits, transferring funds, non-negotiable instruments and loan payments.

· Answer phone calls and assist or transfer customers as needed.

· Sort and distribute mail.

· Balance cash drawer on a daily basis and keep off ages to a minimum.

· Balance the vault as assigned.

· Open and close accounts including checking, savings and certificates of deposit.

· Cross sell accounts and products to ensure customer needs are met.

· Process check orders.

· Complete Currency Transaction Reports when needed.

· Balance, maintain and supply ATMs.

· Process deposits from the night depository.

· Research and resolve customer issues.

· Answer customer inquiries concerning accounts, overdrafts, fees, etc.

· Assist customers with opening, closing, or accessing their safe deposit box.

· Accept stop payment requests.

· Understand and comply with banking regulations by following bank policies and procedures.

· Complete all other duties as assigned.

· Excellent verbal, written and phone communication skills.

· Excellent organizational skills, attention to detail and high level of accuracy.

· Ability to multi-task and organize priorities.

· Ability to work both independently and in a team environment.

· Maintain a high level of confidentiality.

· Able to lift 10-15 pounds at times.

· Previous cash handling experience is a plus.

· Previous customer service experience is a plus.