What are the responsibilities and job description for the Trust Officer position at Bank of Tampa?
Position Overview
The Trust Officer will be responsible for the administration of a diverse book of fiduciary accounts, including personal trusts, estates, investment management, and agency relationships. The Trust Officer will serve as a key liaison between the bank and its clients, ensuring fiduciary responsibilities are met with integrity, precision, and personalized service. In addition to account management, the Trust Officer will play an active role in identifying and cultivating new business opportunities to support the bank’s growth strategy.
Primary Duties and Responsibilities
- Consistently delivers outstanding client service with a friendly, can-do attitude, and willingness to help at all times.
- Acts as a cultural ambassador to internal and external clients, providing a professional, exceptional, and supportive experience with each interaction.
- Demonstrated expert ability and knowledge in leading and participating in new client relationship building, needs assessment and long-term collaboration with Wealth Management Team delivering trust and estate planning solutions to meet the clients’ goals.
- Exhibits ability to foster respect in the legal and accounting professional community to obtain referrals from COIs who advise high net-worth families on strategies and techniques.
- Understands risk management issues and works through on-boarding process for compliance with applicable laws and internal procedures.
- Administers trust and estate accounts in accordance with governing documents, bank policies, and applicable laws and regulations.
- Functions as a relationship manager for assigned accounts, maintaining regular communication with clients, beneficiaries, attorneys, and financial advisors.
- Collaborates with internal trust groups including investments, tax, compliance, and operations to deliver comprehensive fiduciary solutions.
- Interprets and applies trust instruments, wills, and legal documents to ensure proper execution of fiduciary duties.
- Oversees account reviews, distributions, and investment performance to ensure alignment with client goals and fiduciary standards.
- Maintains current knowledge of fiduciary law, banking regulations, and industry best practices.
- Active leadership in community organizations and activities as an ambassador of the brand.
Business Development Responsibilities
- Proactively identifies opportunities to expand existing client relationships and attract new trust and estate clients.
- Partners with retail, commercial, and wealth management teams to cross-sell trust services and support integrated financial planning.
- Participates in community and professional events to enhance visibility and promote the bank’s fiduciary capabilities.
- Assists in the onboarding of new accounts, including proposal development, client presentations, and coordination with legal and compliance teams.
- Contributes to strategic initiatives aimed at growing the trust department’s market share and enhancing client experience.
This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
Minimum Qualifications
- Minimum of 7 years of experience in trust administration, estate planning, or fiduciary services within a bank or financial institution.
- Strong understanding of fiduciary principles, estate and gift taxation, and financial planning.
- Excellent communication, client service, and organizational skills.
- Ability to manage complex relationships and sensitive family dynamics with professionalism and discretion.
- Familiarity with trust accounting systems and banking software platforms.
Preferred Attributes
- CTFA (Certified Trust Financial Advisor) designation; CFP, CPA, or JD with relevant fiduciary experience may be considered.
- Proven success in managing high- net-worth relationships and complex trust structures.
- Experience with regulatory compliance in a bank trust department.
- Commitment to continuing education and professional development in fiduciary services.
Our Way
Preserve and enhance our culture in which the values of honesty, integrity, confidentiality, trust, and respect are the underlying principles by which we work.
Make a meaningful difference in our community through our service and financial support.
Maintain a safe and sound institution that operates in conformity with the spirit as well as the letter of all applicable laws, rules, and regulations, and maintain open and forthright communication with our regulators.
Benefits
You will have the opportunity to participate, subject to the terms and conditions of the respective plans, in a comprehensive package of benefits. As a highlight:
- Eligibility for health, dental, vision, life and disability insurance coverages
- Retirement Plan - 401k with matching
- ESOP- Employee Stock Ownership Plan
- Time away from work – vacation time, sick time, and holidays
- Paid parental leave.
- Tuition Assistance
- Professional development opportunities
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