Bank Relationship Manager/Commercial Lending Specialist

About the Role:

We are seeking a highly motivated Bank Relationship Manager to join our team in Kansas City, Missouri! This unique individual will be responsible for developing, managing and expanding client relationships as we grow our footprint in the Kansas City market.  The Bank Relationship Manager will oversee all of the facility’s retail operations, while providing support to the commercial lending team. The ideal candidate for this role will bring experience in commercial lending, supporting business development efforts, evaluating credit opportunities, and deepening relationships with commercial clients. Strong attention to detail and ability to multitask will be critical to your success in this role. This is an excellent opportunity to gain valuable experience in the banking industry and grow your career.

Responsibilities:

• Provide day-to-day leadership, development and direction to branch staff, including bankers and tellers; Foster a culture of accountability, teamwork, and continuous improvement.
• Ensure adherence to all bank policies, procedures, and regulatory requirements.
• Drive branch performance goals in deposits, loans, service quality, and customer satisfaction; Oversee operational efficiency, risk management, and audit readiness.
• Work closely with loan officers, underwriters, and other team members to ensure timely and accurate completion of loan applications and documentation; Assist loan officers with loan application and documentation preparation; Review loan files for completeness and accuracy
• Communicate with borrowers and other parties to obtain necessary information and documentation
• Build and maintain strong relationships with consumer and business clients; Identify opportunities to deepen relationships through cross-selling products and services.
• Provide excellent customer service to internal and external customers.

Minimum Qualifications:

• High school diploma or equivalent
• 1 years of experience in a banking or lending environment
• Strong attention to detail and organizational skills
• Excellent leadership, communication and customer service skills
• Proficiency in Microsoft Office 
• Ability to work independently and as part of a team 
• Strong problem-solving and analytical skills

Preferred Qualifications:

• Associate's or Bachelor's degree in business, finance, or related field
• Minimum 2 years of banking experience, with at least one year in branch management or team leadership.
• Experience with commercial lending, credit analysis, and relationship development.
• Demonstrated knowledge of retail banking operations, compliance, regulations and customer service standards.