What are the responsibilities and job description for the Business Development Representative position at Bank of New England?
Now Hiring! Business Development Representative
Full-Time | Business Development Department
Reports to: VP of Business Development
Location: Manchester/Londonderry, NH
About Bank of New England
Bank of New England is a community-focused financial institution headquartered in Salem, New Hampshire, dedicated to providing personalized banking solutions to individuals and businesses throughout the region. We offer a full suite of financial services—ranging from personal and business checking and savings accounts to commercial lending—backed by a commitment to strong customer relationships, responsible banking, and local economic growth. As a trusted partner for our clients, we pride ourselves on delivering dependable service, financial expertise, and a supportive work environment that values integrity, community engagement, and professional growth.
The Role
The Business Development Representative (BDR) drives growth for Bank of New England by developing new deposit relationships and commercial loan leads in the Southern New Hampshire area (Londonderry to Manchester). This role focuses on achieving deposit sales goals through proactive outreach, community involvement, and relationship management. The BDR exercises discretion and independent judgment in business development and client interactions.
Key Responsibilities
Business Development & Sales
- Generate new deposit accounts and lending referrals through prospecting, outside calling, and marketing initiatives
- Build and maintain strong relationships with prospects, customers, and community leaders
- Represent the bank professionally in all customer and community interactions
- Participate in community events and networking opportunities to increase bank visibility
- Exercise independent judgment in prioritizing prospects and business opportunities
Customer Service & Client Support
- Provide high-quality service to clients to foster retention and growth
- Assist with product onboarding, training, and ongoing client support
- Collaborate with internal teams and lenders to ensure seamless client experiences and resolve complex issues
Reporting & Process Improvement
- Track sales activity, referrals, and community engagement
- Contribute ideas to improve business development strategies and operational processes
- Exercise judgment in analyzing sales data to recommend improvements
- Follow all bank policies, procedures, and regulatory requirements, including BSA/AML and OFAC
Ideal Candidate Profile
- Minimum of 2 years of progressively responsible experience in customer service, sales, or business development in banking.
- High school diploma or GED required.
- Associate or bachelor’s degree preferred.
- Experience with deposit sales, commercial lending, or business development preferred.
- Knowledge of FDIC, FFIEC, and state banking regulations preferred.
- Proficiency with Microsoft Office (Word, Excel).
- Valid driver’s license and reliable transportation.
- Strong communication, organizational, and multitasking skills.
- Ability to exercise discretion and independent judgment in decision-making.
- Customer-focused, friendly, and professional demeanor.
Benefits
- Medical insurance
- Dental
- 401k
- Life insurance
Other
- Employment contingent on background/credit checks and verification of work eligibility.
Bank of New England is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Employment decisions are based on job-related qualifications, merit, and business needs.