Human Resources Department - Quality Control Unit Associate

Introduction

Established in 1912, Bank of China is one of the largest banks in the world, with over $3 trillion in assets and a footprint that spans more than 60 countries and regions. Our long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business.

Overview

The Quality Control Unit Associate is responsible for assisting the department’s monitoring on its operational effectiveness of all teams through multiple risk assessment practices.

Responsibilities

HR Operational Effectiveness

• Ensure HR operational effectiveness by monitor and assess all teams’ operations, deliver training session and coaching when necessary, and provide recommendations
• Assist in the establishment and execution on quality assurance program for higher risk processes
• Provide guidance to all teams on risk assessment and control testing activities, suggest improvement ideas or corrective action activities accordingly, and identify areas of continuous improvement for all teams within the department

Human Resources Risk Management

• Review applicable regulatory requirements, specifically in labor law or industry developments, to identify any issues that may impact the department’s operations and disseminate information accordingly to ensure compliance
• Coordinate with the department’s ABAC point of contract to perform ABAC related controls
• Monitor and conduct analysis on Human Resources Department owned KRIs and provide recommendations where it’s applicable
• Liaise as Human Resources Department point of contact between department and Chief Data Office to perform record retention required tasks including inventory update and records disposal
• Maintain, review, and update Human Resources Department's record retention schedule and/or other relevant documents
• Coordinate reviews and updates on Human Resources Department-owned Policies and Procedure in accordance with Bank requirements
• Monitor the Bank’s complaince with Head Office nepotism-related requirements
• Facilitating planning, due diligence, contract negotiation, ongoing monitoring, continuous monitoring, and termination of third-party relationships
• Overseeing all vendor-related activities to ensure they are compliant with BOC US Branches’ Third Party Risk Management requirements
• Provide assistance to Front Line Unit Risk Manager on completing risk management tasks
• Communicate and train Human Resources employees on risk related policies, processes, knowledge, etc.

Audit

• Facilitate HR-related audit and exam tasks on an as needed basis, including but not limited to preparation of the deliverables, provide guidance and suggestions to other HR teams, supply data points for drafting HR responses to auditors and regulators
• Attend the necessary meetings to discuss such audits
• Ensure soundness of submissions to auditors, where appropriate 

Ad Hoc

• Attend meetings that require Human Resources Department’s attendance and address requests on an as needed basis, such as those for the Data Governance Committee, and Recovery and Resolution Plan
• Ensure soundness of submissions to regulators where appropriate
• Participate and coordinate Bank-wide projects on an as needed basis
• Participate and coordinate on departmental ad-hoc projects on an as needed basis 

Other HR Functions

• Assist with other HR functions, such as recruitment, employee relations, and training and learning development, if needed

Qualifications

• Bachelor’s degreeis required, preferably in human resources related majors; Master’s degree or above is highly preferred
• 1-3 years of Human resources relevant experiences are required
• Knowledge of Employment Law/EEOC requirements is required
• Knowledge of Financial/Banking industry, vendor management, and risk management is required

Pay Range

Actual salary is commensurate with candidate’s relevant years of experience, skillset, education and other qualifications.