Demo

Senior Credit Manager

Bank of America
Boston, MA Full Time
POSTED ON 7/19/2026
AVAILABLE BEFORE 8/19/2026

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

The Commercial Credit Manager (CCM) functions as the credit team leader for Global Commercial Banking’s Transformative Healthcare Group, providing national leadership in partnership with the Market Executives (MEs) and Treasury Solutions Managers (TSMs). The CCM focuses on product and policy expertise while managing a credit team of Credit Officers, Underwriters, and Analysts responsible for driving the end-to-end credit process, growing and retaining loans, generating revenue, driving profitability, and delivering solutions that will lead to client satisfaction and loyalty.  The CCM oversees appropriate execution and approval of credit solutions while optimizing risk and return, managing asset quality, and ensuring high quality underwriting that aligns with policy and procedures. 

The CCM continually enhances team performance, develops future leaders and preserves the talent depth of the team by selecting new members, arranging appropriate training and development, coaching, managing performance, removing obstacles to ensure the team’s success, and when appropriate, exporting talent. The CCM is responsible for establishing a diverse and inclusive workplace and focusing on employee and client satisfaction.

The CCM is accountable for leading and coaching their team in the design and delivery of integrated solutions, underwriting, structuring, and negotiating those solutions at the market level. CCMs partner closely with relationship management teammates in Global Commercial Banking to consult on sales opportunities and provide the product expertise necessary to deliver the best solution to the client. When required, the CCM participates in or leads enterprise projects and initiatives.

Managerial Responsibilities:

This position has responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

  • Opportunity & Inclusion Champion: Breaks down barriers to create a more inclusive environment that supports company Great Place to Work goals.

  • Manager of Process & Data: Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimize operations.

  • Enterprise Advocate & Communicator: Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success.

  • Risk Manager: Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization.

  • People Manager & Coach: Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance.

  • Financial Steward: Efficiently allocates and manages resources across the organization to drive short and long term profitability.

  • Enterprise Talent Leader: Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs.

  • Driver of Business Outcomes: Mobilizes organizational resources to deliver the full range of the bank’s capabilities to meet client needs and to gain competitive advantage.

Skills:

  • Coaching

  • Decision Making

  • Hiring and Onboarding

  • Loan Structuring

  • Underwriting

  • Credit Documentation Requirements

  • Oral Communications

  • Prioritization

  • Risk Management

  • Written Communications

  • Analytical Thinking

  • Business Acumen

  • Client Solutions Advisory

  • Collaboration

  • Executive Presence

Required Skills:

General Qualifications:

  • 12 years of Commercial Banking Credit Experience

  • 3 years’ experience managing a credit team

  • Strong communication and negotiation skills

  • Ability to handle change and drive results

  • Executive Presence required

Minimum Education Requirement:

  • Bachelor’s Degree required with Advanced Degree preferred

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100)

Pay and benefits information

Pay range

$175,000.00 - $250,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Salary : $175,000 - $250,000

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