What are the responsibilities and job description for the Security Incident Response Orchestration Lead position at Bank of America?
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
The Security Incident Response Orchestration Lead is responsible for defining, scoping, and guiding the technical execution of enterprise‑scale security automation. This role partners closely with security operations teams, product management, and engineering leadership to translate incident response workflows into scalable, governed orchestration using Splunk SOAR, Tines, and emerging AI‑enabled capabilities.
The lead ensures a healthy, value‑driven backlog while enabling the responsible adoption of agentic AI through strong governance, guardrails, and observable control mechanisms.
Core Responsibilities
Shift:
1st shift (United States of America)
Hours Per Week:
40
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
The Security Incident Response Orchestration Lead is responsible for defining, scoping, and guiding the technical execution of enterprise‑scale security automation. This role partners closely with security operations teams, product management, and engineering leadership to translate incident response workflows into scalable, governed orchestration using Splunk SOAR, Tines, and emerging AI‑enabled capabilities.
The lead ensures a healthy, value‑driven backlog while enabling the responsible adoption of agentic AI through strong governance, guardrails, and observable control mechanisms.
Core Responsibilities
- Serve as senior technical authority for security orchestration across Splunk SOAR and Tines
- Define architectural standards, reusable automation patterns, and orchestration best practices
- Scope and evaluate incoming automation requests in partnership with the Product Manager to support prioritization decisions
- Coordinate with the Product Owner to ensure clearly defined requirements and acceptance criteria are maintained in the backlog
- Collect and define value metrics at intake including MTTR reduction, analyst time savings, and incident quality improvements
- Partner with over 15 security operations teams to identify and design high‑impact automation opportunities
- Coordinate with SOAR feature leads to ensure shared understanding of scope, intent, and accurate execution
- Collaborate with senior and principal‑level engineers to design strategic, cross‑platform orchestration solutions
- Design, implement, and guide integrations across common SOAR ecosystems, including but not limited to:
- Microsoft Graph / Entra ID / M365 Defender
- CrowdStrike Falcon
- Tanium
- BloodHound
- Anvilogic
- ThreatQ
- ServiceNow (Incidents, SecOps, CMDB, IR workflows)
- Serve as escalation point for complex orchestration design, execution, and automation failures
- 8 years’ experience in Security Operations, Incident Response, Detection Engineering, or Security Automation
- 4 years hands‑on experience with Splunk SOAR (Phantom) and Tines in enterprise environments
- Deep understanding of incident response workflows and SOC operating models
- Strong experience integrating SOAR platforms with common security and enterprise systems (e.g., MS Graph, CrowdStrike, Tanium, ServiceNow)
- Experience designing automation with emphasis on control, reliability, auditability, and operational safety
- Proven ability to translate ambiguous operational needs into clear, actionable technical designs
- Experience working across a broad set of cybersecurity vendor products and APIs
- Experience supporting enterprise‑scale SOAR programs
- Background in security architecture or SOC leadership
- Proficiency with Python, REST APIs, and modern authentication models
- Hands‑on or architectural experience with AI‑enabled security operations, including copilots or agent‑based workflows
- Understanding of RAG‑based architectures, vector databases, and elastic data platforms
- Influence
- Result Orientation
- Solution Design
- Stakeholder Management
- Technical Strategy Development
- Access and Identity Management
- Critical Thinking
- Cyber Security
- Information Systems Management
- Risk Management
- Collaboration
- DevOps Practices
- Financial Management
- Solution Delivery Process
- Test Engineering
Shift:
1st shift (United States of America)
Hours Per Week:
40