CSR - Customer Service Representative, Bank Teller

Job Title: Customer Service Representative
Location: Bank of Advance - Advance
Job Type: Full Time
Reports To: Branch Manager or Teller Supervisor

About Bank of Advance:

Bank of Advance has proudly served Missouri communities since 1902, delivering friendly, local banking with a focus on integrity, customer service, and community involvement. As a trusted financial institution, we are committed to helping our customers achieve their financial goals—every step of the way.

Position Summary:

Bank of Advance is currently seeking a personable and detail-oriented full-time CSR to join our team. This individual will play a key role in providing prompt, courteous, and accurate service to our customers, handling a variety of banking transactions, and supporting the overall success of the branch.

Primary Responsibilities:

• Greet customers with a positive attitude and provide exceptional service at the teller line.
• Process routine financial transactions, including deposits, withdrawals, loan payments, check cashing, and account transfers.
• Accurately balance cash drawer and reconcile discrepancies at the end of each shift.
• Maintain a working knowledge of Bank of Advance’s products and services to effectively assist and refer customers.
• Uphold bank policies, procedures, and compliance standards, including confidentiality of customer information.
• Assist with branch operational duties such as vault and ATM balancing, night drop processing, and other tasks as needed.
• Represent Bank of Advance in a professional and community-minded manner.

Qualifications:

• High school diploma or equivalent required.
• Previous teller, cash-handling, or customer service experience preferred.
• Strong attention to detail, accuracy, and basic math skills.
• Excellent interpersonal and communication skills.
• Ability to work in a team environment with a positive and flexible attitude.
• Comfortable using computers and standard office equipment.
• Availability to work flexible part-time hours, including some Saturdays as required.

Schedule:

• Approximately 40 hours per week
• Schedule may vary based on branch needs, including weekday and Saturday shifts

What We Offer:

• Competitive hourly wage
• Supportive team environment rooted in community values
• Training and development to help you grow within your role
• Opportunity to work with a well-respected Missouri community bank

How to Apply:

Submit your resume and a brief cover letter to jobs@bankofadvance.com, or visit your nearest Bank of Advance branch for more information.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Bereavement leave
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Profit sharing
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Banking: 2 years (Required)
• Customer service: 3 years (Required)

Location:

• Advance, MO 63730 (Preferred)

Ability to Commute:

• Advance, MO 63730 (Required)

Ability to Relocate:

• Advance, MO 63730: Relocate before starting work (Required)

Work Location: In person

Salary : $20