What are the responsibilities and job description for the Assistant Branch Manager position at Bank Five Nine?
As an Assistant Branch Manager, you will acquire new and cultivate long-term business and consumer relationships, manage banker performance and development, and refer customers to other business partners within Bank Five Nine.
Essential Functions:
The Assistant Branch Manager responsibilities include:
- Actively coaches staff and ensures the transfer of learning necessary for employee development and engagement.
- Leads by example and helps to create a positive and inclusive environment.
- Assists in resolving customer issues in a tactful, effective manner and explains Bank Five Nine policies.
- Ensures the staff delivers distinctive customer service.
- Works to resolve internal and external customer issues promptly and courteously.
- Ensures compliance with all banking laws and regulations.
- Partners with branch management team to ensure achievement of branch goals
The Assistant Branch Manager is a role model for our employees and customers and consistently reflects the Bank Five Nine brand.
Must Haves:
- Bachelor’s degree or equivalent work experience
- Minimum of one year of experience in a retail banking environment
- Minimum of one (1) year of management experience
- Advanced proficiency with Word and Excel
- Possesses an NMLS ID or meets the NMLS licensing requirements.
Preferred to Have:
- Thorough knowledge of the bank's products and services
- Thorough knowledge of bank regulations and policies
- Wisconsin life license
Why Bank Five Nine
We’ve been in business over 166 years, and we’re just getting started! Bank Five Nine is on a mission to make lives better for the Wisconsin communities we’ve been honored to serve since 1859. We’re excited to be named a Top Place to Work for 17 years in a row and proud to be a place where people love to come to work every day.
We are an Equal Opportunity Employer. We are committed to the full inclusion of all qualified individuals.