Reconciliation Specialist I

Function: Responsible for the reconciliation of various deposit and general ledger accounts. Has a good base knowledge of bank systems especially as they relate to general ledger and demand deposit accounts. Works collaboratively with other departments to research exceptions, provide assistance as needed for resolution of errors or may provide support to assist during periods of abnormal workloads or with completion of special projects.

Level 1: Primary focus is on developing skills and acquiring knowledge related to the role. Quality of work is vital to success and development to higher levels.

Level 2: Level 1 expectations of continued development of skills, acquisition of knowledge, quality of work remain with additional focus on increasing production of work-product, take on more complex accounts, assist supervisor with ongoing training and support of Level 1 staff, and as assigned review and verification of selected deposit and general ledger accounts.

Level 3: Level 1 and 2 expectations of quality, production, and continued development/knowledge growth remain with added responsibilities that may include training less-experienced associates, assisting with complex issues/projects, reviewing processes and procedures for improvement opportunities.

Accountabilities:

• Reconciles selected deposit and general ledger accounts. Verifies statement items and general ledger history, identifying items not clearing and providing relevant documentation as supporting backup.
• Promptly provides reconciliation to various departments on a daily, weekly, and monthly basis.
• Maintains a close working relationship with departments within the bank. Provides follow up support to those departments for research and resolution of exceptions. Makes recommendations to management for resolution of reconciliation issues as needed.
• Completes merge of various internal software programs to core system.
• May perform administrative duties of accounts payable as assigned.
• Researches and resolves routine reconciliation exceptions or other problems independently either through direct action or referral to and follow up with other bank resources.
• Researches adjustment requests, adjusting customer accounts as needed following established procedures and submitting to Federal Reserve or other institutions for resolution as necessary.
• Maintains high volume internal DD accounts by placing stop payments, validating voided checks and evaluating dormant bank checks prior to escheatment to the state.
• Validates general ledger maintenance has been completed and effective dated entries are posted properly. Scans applicable supporting documentation.
• Ensures that applicable written departmental procedures are current, up to date and accurate.
• Builds relationships by providing the highest level of service to internal or external customers.
• Assists in ensuring that the Bank is in compliance with local, state and federal regulations.
• Understands and maintains knowledge of the Bank’s operational and Risk Management policies as well as the Banks’ security policies and procedures.
• Completes annual Workday courses assigned and meeting established deadlines.
• Provide audit support as directed by supervisor.

Knowledge/Skills/Experience Requirements:

• High School Diploma required, bachelor’s degree preferred.
• Accounting / Banking experience desired but not required.
• General understanding of accounting principles with good mathematical skills.
• Strong verbal and written communications skills required.
• Ability to operate standard office equipment, such as computers and calculators.
• Proficiency with Excel, Word and Outlook applications.
• High degree of analytical skills and the ability to handle complex problems.
• Ability to work independently, exercise discretion and make sound decisions.
• Demonstrated ability to multi task in a fast paced environment.
• Organized, sets priorities and meets deadlines.
• Strong research skills.

Physical Demands/Conditions Requirements:

• General office environment
• Moderate lifting (to 35 lbs) required
• Moderate reaching, walking, sitting and standing required

Equipment Used: General Office Equipment

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on an individual basis.