What are the responsibilities and job description for the Member Experience Associate - Customer Service position at Bangor Region YMCA?
Part-Time Customer Service Superstar Wanted!
Do you love helping people? Are you the go-to problem solver among your friends? Do you light up a room with your positive attitude? If so, we want YOU to join our team as a Member Experience Associate.
What You’ll Do:
Greet customers with a warm smile (even over the phone!)
Handle inquiries with patience, efficiency, and flair
Solve challenges and create positive experiences
Keep things organized and running smoothly in a fast-paced environment
Be a friendly face (or voice) that makes our members feel valued
Give tours to prospective new members.
Help new members sign up, change and/or renew their membership.
Call prospective new members who have registered online.
Check up on your new members and be sure they have access to all they are interested in.
Ability to work nights and weekends.
Ability to sub in when needed occasionally.
What We’re Looking For:
A people person with great communication skills
Problem-solving skills and a "can-do" attitude
Attention to detail and the ability to multitask
Experience in customer service is a bonus, but a winning attitude is what matters most
Someone who is comfortable with computers and technology
Why You’ll Love Working Here:
A supportive, fun team environment
Opportunities to grow and learn
Perks that’ll make you smile (think discounts, recognition, and more!)
The chance to make someone’s day—every day
This position is approximately 25-30 hours per week. Must be available evenings and weekends.
If you’re ready to bring your enthusiasm and skills to a team that values YOU, apply now!
Job Type: Part-time
Pay: $15.10 - $17.00 per hour
Benefits:
- On-the-job training
- Paid time off
Work Location: In person
Salary : $15 - $17