What are the responsibilities and job description for the Team Member position at Bango Bowls?
Bango Team Member
Fresh, flavorful, fast and friendly…..all day and everyday.
We use nothing but high-quality ingredients and provide our customers with a quick, accurate and consistent meal every time. As a company we are upfront and honest with ourselves, customers and staff. Most of all we want to create a fun and collaborative team environment! #JoinTeamBango
Bango Team Members are responsible for preparing and delivering all Bango products while being knowledgeable, efficient, and providing an energizing guest experience.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
- Acts with integrity, honesty and knowledge that promote the culture, values and mission of Bango.
- Maintains a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the shift team.
- Anticipates customer and store needs by constantly evaluating the environment and customers for cues. Communicates information to the manager so that the team can respond as necessary.
- Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
- Contributes to a positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
- Delivers excellent customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
- Follows Bangos operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
- Maintains a clean and organized workspace so that partners can locate resources and products as needed.
- Provides quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards.
- Follows health, safety and sanitation guidelines for all products.
- Recognizes and reinforces individual and team accomplishments by using existing organizational methods.