Residental Loan Processor

POSITION SUMMARY

The Residential Loan Processor is responsible for the support functions of the Credit Department as outlined below.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Review residential loan application packages for accuracy and completeness for processing.
• Prepares the required loan disclosures pertinent to the loan request
• Requests appraisal, appraisal review, final inspection and/or other required reports in order to process loan packages
• Obtains credit report and flood determination for all clients.
• Perform compliance searches to determine if there is adverse media/derogatory information about the client or their respective company.
• Obtaisn approval from BSA/AML Officer.
• Ensure the lending team is updated throughout the loan process
• Obtain and resolve any pending conditions in order to have the loan underwritten
• Request underwriting conditions upon loan approval; obtain “clear to close” status
• Prepare denials, counter-offers and change of circumstances forms when necessary.
• Prepare re-disclosures when necessary.
• Full knowledge and understanding of bank policies, procedures, regulatory and compliance requirements, including but not limited to BSA/AML, CDD, EDD, and others as defined by the Compliance Division and Information Security Division
• Attend and/or complete all required training as assigned

ADDITIONAL DUTIES AND RESPONSIBILITIES

• Home Mortgage Disclosure Act (HMDA) compliance
• Filing, copying, faxing or scanning of any departmental documents, reports or materials
• Assist colleagues with projects or tasks when needed
• Communicate effectively with others
• Perform other related duties as required to accomplish the objectives of the position

EDUCATION AND/OR EXPERIENCE

Minimum three years of recent mortgage processing and Banking experience required. High school diploma or general education degree (GED) required; college degree preferred. Equivalent experience may be considered.

OTHER SKILLS/QUALIFICATIONS

• Ability to effectively present information and respond to questions from directors, managers, clients (both internal and external) and the general public; excellent interpersonal skills
• Proficient ability to communicate in English, verbally and in writing; Portuguese and Spanish highly recommended, and in some departments required
• Strong analytical and organizational skills with attention to detail
• Proficient in various computer software and banking applications
• In depth knowledge of all bank policies, procedures and compliance requirements
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to ensure confidentiality, security and safekeeping of bank and customer information
• Is consistently at work and on time; Ensures work responsibilities are covered when absent
• Takes responsibility for own actions; Commits to long hours of work when necessary to reach goals; ability to multitask
• Displays original thinking and creativity; self-starter; generates suggestions for improving work.
• Treats others with respect and consideration regardless of their status or position.
• Demonstrates accuracy and thoroughness
• Must be accustomed to professional, business office environment in manner and dress.
• Must demonstrate excellent human relations skills with customers and bank associates.
• Must be willing to participate as a team member and eager to tackle new assignments.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The individual performs duties in an office environment. He or she maintains frequent contact with supervisors, employees and customers.The noise level in the work environment is usually moderate.