Member Loan Specialist

We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a Member Loan Specialist opportunity with our credit union client, a ‘Top Company to Work for in Arizona’ for the 12th year in a row! This prestigious award announced by Best Companies AZ is earned by achieving stellar marks in a comprehensive workplace survey, where employees are asked to rate and share feedback including culture, leadership and overall satisfaction. 

The Member Loan Specialist is responsible for below specific duties.

Your specific duties will include:

Sales and Service –

• Originate, process, and fund consumer loans (auto, credit card, personal, home equity) while meeting production goals.
• Evaluate member financial needs to cross-sell deposit products, loan protection, and partner services.
• Prepare, audit, and finalize all loan and title documentation with strict accuracy.

New Account and Member Maintenance –

• Open and service retail and specialty accounts (Checking, Savings, Business, Trust, and Estate).
• Assist members with daily maintenance, direct deposits, and digital banking platforms across phone, email, and branch channels.
• Process routine teller transactions efficiently during peak lobby hours.

Resource and Branch Support –

• Act as the branch lending resource and step in to de-escalate member issues when leadership is away.
• Exercise approval authority for overrides and maintain compliance with security and lending policies.
• Assist with operational branch controls, including vault balancing, cash ordering, and audits.

Required qualifications for the position include :

• High school diploma or GED equivalent.
• 3–5 years of consumer lending experience in a financial institution.
• NMLS required.
• Strong working knowledge of federal regulatory compliance, including BSA/AML, USA PATRIOT Act, OFAC, Right to Financial Privacy Act, and Bank Bribery Act.
• Proficiency with Microsoft Office Suite, SharePoint, and remote collaboration platforms (Teams, Zoom).
• Bilingual language skills (preferred).

Pay Rate Range : 23.22 - $26.39 per hour

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies, and experience, and location. Employees have access to healthcare benefits, including medical, dental, and vision as well as a 401(k) plan.

Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!

Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. For our complete EEO & Pay Transparency statement, please visit http://www.workway.com/EEO .

We collect personal information as part of the application and hiring process. For details about the categories of information collected, purposes of use, and your rights under law, please review our Candidate Privacy Act Disclosure Notice: Privacy Policy

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Workway was created specifically to service the hiring needs of banks, credit unions, mortgage, and related financial services firms. A well-established, trusted name in the financial industry, we are known not only as the staffing service of choice for employers, but also as a reliable, well-connected place for our employees to find great job opportunities. For our clients, this means that we have an extensive referral database that has been built over the years by satisfied employees.