What are the responsibilities and job description for the Relationship Manager position at Banc Card of America?
Company Description
Banc Card of America is a leading Independent Sales Organization (ISO) working in partnership with over 700 banks and serving more than 75,000 customers across 25 states. Offering transaction authorization, processing, and network services, Banc Card supports businesses in accepting credit and debit card payments seamlessly. Through strategic collaborations with industry leaders in POS equipment and processing solutions, Banc Card provides customers with a competitive edge. With a commitment to service excellence, Banc Card delivers innovative and reliable payment solutions to its growing client base.
Role Description
The Relationship Manager is a full-time, on-site role located in Pikeville, KY. The primary responsibility of this role is to manage and strengthen relationships with banking partners and business clients. Key duties include developing and maintaining partnerships, acting as a primary point of contact for clients, analyzing client needs, facilitating transaction processing solutions, and ensuring superior client satisfaction. The Relationship Manager will also identify opportunities for expansion, deliver sales presentations, and provide ongoing support and guidance to ensure successful implementation of payment solutions.
Qualifications
- Business development and client relationship management experience
- Proficiency in financial and transaction processing systems
- Strong communication, negotiation, and presentation skills
- Organizational and time management skills with attention to detail
- Ability to analyze client needs and provide tailored payment solutions
- Experience in banking, payment processing, or merchant services is an advantage
- Bachelor’s degree in Business, Finance, Marketing, or a related field is preferred