Computer Technician

We are seeking a motivated and skilled Computer Technician to support a busy medical practice. The ideal candidate will possess strong technical troubleshooting abilities,

excellent communication skills, and the capacity to work efficiently in a fast-paced healthcare environment. This role is essential in ensuring the reliability, security, and

performance of our technology systems.

Key Responsibilities

Technical Support & Troubleshooting

• Diagnose and resolve hardware, software, and peripheral equipment issues for desktops, laptops, servers, and network-connected devices.
• Provide first-level technical support to staff, ensuring timely, accurate, and user-focused solutions.
• Troubleshoot and resolve issues related to Microsoft Windows, Microsoft Office, and other supported applications.
• Identify recurring issues and proactively recommend preventive solutions to strengthen system reliability.
• Provide hands-on support with installation, configuration, maintenance, repairs, and system upgrades.

Systems & Software Management

• Create and manage user accounts in Active Directory; assist with onboarding setup, including PC, phone, and device deployment.
• Support Microsoft server technologies, including Active Directory, MFA, and related tools.
• Maintain, update, and document IT processes, configurations, and procedures.

Asset & Security Management

• Manage and track IT asset inventory including computers, laptops, printers, phones, monitors, and peripherals.
• Implement asset tagging and oversee equipment surplus to optimize resources.
• Ensure the proper disposal of devices and hard drives containing sensitive patient information, following HIPAA and security protocols.
• Build and maintain strong working relationships with IT vendors and service providers.

Qualifications & Education

• High school diploma required.
• Associate or bachelor’s degree in Computer Technology, Information Systems, or related field preferred; equivalent hands-on experience considered.
• Minimum of two years of experience in an IT support or technician role.
• Strong knowledge of Windows PC hardware, operating systems, upgrades, and component replacement.
• Proficiency with Microsoft Windows, Microsoft Office, and general PC troubleshooting.
• Experience with Aprima (EMR) preferred.
• Familiarity with Active Directory, MFA, and basic server support.
• Experience working in a medical environment is a plus.
• Excellent communication, organizational, and time-management skills.
• High attention to detail, accuracy, and confidentiality.
• Strong problem-solving abilities and capacity to manage multiple priorities.

Pay: $15.00 - $20.00 per hour

Expected hours: 36.0 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $15 - $20