Records and Information Management Specialist (Records Management Officer)

The Records Management Officer (RMO) position is in the Support Services Division. Under the general direction of the Support Services, the RMO for VBA facilities has oversight for the facility-wide Records management program. The RMO is the subject matter expert for the facility Records Management Program.

Qualifications:

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:06/03/2026.

TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.

• For a GS-11 position, you must have served at least 52 weeks at the GS-09 level.

The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below:

GS-11 Grade Level:

• Specialized Experience: Specialized Experience is defined as experience in at least one of the following: 1) the development and maintenance of records management programs and/or initiatives, 2) conducting research to ascertain the needs of the program, 3) safeguarding the security of sensitive agency data, including those related to veterans, employees, and others, against improper disposal and destruction.

OR

• Education Substitution: Applicants may substitute education for required experience. To qualify based on education for this grade level you must have 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related. To be creditable, such education must demonstrate the knowledge, skills, and abilities (see "Competencies" in the Requirements section) necessary to do the work.

OR

• Combining Education & Experience: If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.
Physical Requirements: This work involves considerable walking, standing, and bending in searching various file locations. There is occasional lifting and carrying of such items as record boxes averaging 35 pounds, claims folders, and shred envelopes. May involve the operation and maintenance of shred receptacles and/or shredders. While VBA continues transitioning to an electronic claims processing environment, the RMO will perform the electronic equivalent of the physical demands listed above, as system capabilities permit (e.g., reviewing and approving the removal of documents marked for disposition in the electronic environment).


For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Responsibilities:

Specific duties include:

• Develop and implement facility policies and procedures in accordance with VA and VBA policy, National Archives and Records Administration (NARA) and other applicable federal laws and regulations.
• Develops standardized file inventory/file plan and indexing approaches, where appropriate, to simplify the use, access, and integration of information within the facility.
• Receives training and utilizes the acquired training to conduct uniform training to business lines liaisons.
• Conducts focused monitoring and auditing of records created and maintained by business lines.
• Maintains a thorough working knowledge of VA/VBA Systems of Records, VA/VBA privacy policy, Freedom of Information Act, Office of Management and Budget, NARA, and other federal laws and regulations.
• Works to ensure facility compliance with VA/VBA policy, NARA, and other applicable federal laws and regulations for records management program and recommends at the facility and national level Improvements in records management practices.
• Evaluates and audits records maintained by business lines to ensure work processes and policies related to the information life cycle are adhered to and documented.
• Facilitates regular interdisciplinary records management committee meetings and participates in other facility committees pertaining to the information life cycle (i.e., records management committee).
• Identifies and reports problems and deficiencies in the records management program for corrective action.
• Assists DRMOs/RMTs in identifying resources and responsibilities needed for adequate records management.
• Promotes and elevates records management practices to facility management in accordance with policy.
• Evaluates and audits records maintained by business lines to ensure work processes and policies related to the information lifecycle are adhered to and documented.
• Compiles and presents results to facility leadership for corrective action.
• Works in conjunction with Regional Counsel, General Counsel, and the Information Security Officer (ISO) to research, determine, document, and implement a process for administering legal holds and the resumption of records destruction.

Promotion Potential: None, this is the full performance level for the position.

Work Schedule: Full Time; Monday through Friday 8:00am -4:30pm
Telework: Limited-in accordance with agency policy
Virtual: This is not a virtual position.
Position Description/PD#: Records and Information Management Specialist (Records Management Officer); PD37606A
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required

Salary : $85,447