What are the responsibilities and job description for the Director of Substance Use Services (6856) position at Baltimore Crisis Response, Inc.?
Description
Location:
Office, Residential Facility and/or Mobile in Community Setting Baltimore City and Surrounding Communities
Reports To
Clinical Director of Residential Services & Outreach
Shift
Weekdays 8:00 am 4:00 pm with 24/7 on-call reporting requirements.
There may be occasional changes in schedule to accommodate time-off requests, and coverage for special events or program specific deadlines.
Position Responsibilities
Organizational Core Values:
Recovery
All staff are expected to carry out their job tasks in a manner that is consistent with modeling organizational core values. Baltimore Crisis Response Inc’s focus is on quality of care and service to our clients through:
We will seek to improve our client's overall health status by actively pursuing treatment in the most therapeutic, least restrictive and most appropriate setting.
Connection
We will make available easy access to the crisis system with a clearly defined point of entry and 24-hour availability, closing treatment gaps and facilitating access to critical services including post-discharge support.
Community
Whenever possible, we will provide clients with supports to get them through their crisis without the removal from familiar surroundings.
Integrity
We will always try to do the right thing, interacting with both clients and staff to promote a culture of openness, honesty and accountability
Innovation
We will actively champion creative strategies, practices, and partnerships to enhance and expand our Mission's effectiveness.
Job Overview
The primary focus of this position is to provide the clinical and operational management for the Medical Detoxification and Substance Use Treatment Departments. They will also focus on expanding fee-for-service addiction treatment services to meet the needs of the clients served.
Essential Functions
Yes
Supervision
Provides oversight of clinical operations and community engagement services, programs, and activities, with immediate supervision of direct reports. This position is a management position which encompasses supervisory responsibility, including the following tasks. Supervisory duties may include but are not limited to encompassing the authority to recommend individuals for hire, promotion, transfer and/or discharge. This position may recommend appropriate evaluation, rewards and/or disciplinary actions to other employees as needed in order to meet organizational policy. This position operates in the best interest of the organization using independent judgement to formulate and effectuate management policies by expressing and making operative decisions relative to the success of assigned departments or teams.
Qualifications
POSITION REQUIREMENTS
Education
Masters in Social Work, or related field from an accredited University or College, Required.
Credentials
CAC-AD, LGPC, LCPC, LCSW-C, or LCADC, Required.
Experience
5-10 years of managerial or director level experience in managing human service programs, Required.
Prior Experience Supporting Non-profit Operations, Required.
3-5 years working with and managing people in the addition field, Required.
Additional
Valid and unrestricted driver’s license, Required.
Proficiency with Microsoft Office Suite Products, Required.
Proficiency and familiarity with EHR/EMR systems, Required.
Physical Demands
Prolonged periods of sitting at a desk or computer workstation.
Prolonged periods of standing, bending, and reaching.
Must be able to lift weights up to 50 pounds at times.
Psycho-Social Demands
Seeks guidance / help proactively to support safety and quality care.
Demonstrates skill of distress-tolerance to maintain calm and safety.
Models positive regard with all members of the community of care.
Establishes and maintains interpersonal boundaries.
Maintains personal and situational awareness through self-reflection.
Practices ethical, evidence-based, and person-first decision-making.
Benefits
Full-Time - Eligible
Medical Insurance: Health, Dental, Vision
Life and Accidental Death & Dismemberment Insurance
Sick Leave, Vacation Leave, Personal Time Off and Additional Leave
403(b) Defined Contribution Retirement Plan
Tuition Assistance and/or Reimbursement
DIVERSITY & EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
Baltimore Crisis Response Inc. is an Equal Employment Opportunity Employer. BCRI will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to the individual or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to the organization.
Location:
Office, Residential Facility and/or Mobile in Community Setting Baltimore City and Surrounding Communities
Reports To
Clinical Director of Residential Services & Outreach
Shift
Weekdays 8:00 am 4:00 pm with 24/7 on-call reporting requirements.
There may be occasional changes in schedule to accommodate time-off requests, and coverage for special events or program specific deadlines.
Position Responsibilities
Organizational Core Values:
Recovery
All staff are expected to carry out their job tasks in a manner that is consistent with modeling organizational core values. Baltimore Crisis Response Inc’s focus is on quality of care and service to our clients through:
We will seek to improve our client's overall health status by actively pursuing treatment in the most therapeutic, least restrictive and most appropriate setting.
Connection
We will make available easy access to the crisis system with a clearly defined point of entry and 24-hour availability, closing treatment gaps and facilitating access to critical services including post-discharge support.
Community
Whenever possible, we will provide clients with supports to get them through their crisis without the removal from familiar surroundings.
Integrity
We will always try to do the right thing, interacting with both clients and staff to promote a culture of openness, honesty and accountability
Innovation
We will actively champion creative strategies, practices, and partnerships to enhance and expand our Mission's effectiveness.
Job Overview
The primary focus of this position is to provide the clinical and operational management for the Medical Detoxification and Substance Use Treatment Departments. They will also focus on expanding fee-for-service addiction treatment services to meet the needs of the clients served.
Essential Functions
- Work closely with the Medical Director, CRNP Medical Manager, Director of Nursing and the Director of Clinical Operations to ensure all services provided comply with best practices, applicable federal/state/local rules/laws/regulations regarding substance use treatment, and program policies.
- Coordinate closely with the Director of Nursing, Medical Manager and Residential Coordinator, to ensure 24/7 staff coverage and coordination of client care.
- Work with the Director of Clinical Operations to find ways to better integrate BCRI’s residential programs to work more effectively and cost efficiently.
- Provide clinical oversight and leadership of all programmatic functioning for the Medical Detox and Substance Use Treatment Departments aside from functions under the prevue of the Medical Manager CRNP, and Director of Nursing.
- Manage the budget for the Detox and Substance Use Treatment Departments; by ensuring that expenses do not exceed the budget and that the program is generating revenue.
- Strength current community partnerships and build new relationships with providers to expand referrals.
- Develop a strategic plan with key benchmarks focused on expanding referral sources and increase bed capacity to 92 percent daily.
- Provide regularly scheduled supervision for staff within the Departments and ensure that each staff receives a bi-annual and annual review each year.
- Works with the Director of Clinical Operations and Director of Nursing to cross-train all residential staff and nurses.
- Develop and implement evidenced-based trauma-informed policies, procedures and programming that meets the co-occurring mental health and substance use needs of the clients served.
- Oversee the hiring, training, and development of staff within the Department.
- Ensure adequate billing for all detox and substance use treatment services. Resolve billing matters and identify new billing opportunities for the organization.
- Responsible for all programmatic and finance audits for the Department.
- Participate in community meetings and work groups as instructed by immediate supervisor and leadership.
Yes
Supervision
Provides oversight of clinical operations and community engagement services, programs, and activities, with immediate supervision of direct reports. This position is a management position which encompasses supervisory responsibility, including the following tasks. Supervisory duties may include but are not limited to encompassing the authority to recommend individuals for hire, promotion, transfer and/or discharge. This position may recommend appropriate evaluation, rewards and/or disciplinary actions to other employees as needed in order to meet organizational policy. This position operates in the best interest of the organization using independent judgement to formulate and effectuate management policies by expressing and making operative decisions relative to the success of assigned departments or teams.
Qualifications
POSITION REQUIREMENTS
Education
Masters in Social Work, or related field from an accredited University or College, Required.
Credentials
CAC-AD, LGPC, LCPC, LCSW-C, or LCADC, Required.
Experience
5-10 years of managerial or director level experience in managing human service programs, Required.
Prior Experience Supporting Non-profit Operations, Required.
3-5 years working with and managing people in the addition field, Required.
Additional
Valid and unrestricted driver’s license, Required.
Proficiency with Microsoft Office Suite Products, Required.
Proficiency and familiarity with EHR/EMR systems, Required.
Physical Demands
Prolonged periods of sitting at a desk or computer workstation.
Prolonged periods of standing, bending, and reaching.
Must be able to lift weights up to 50 pounds at times.
Psycho-Social Demands
Seeks guidance / help proactively to support safety and quality care.
Demonstrates skill of distress-tolerance to maintain calm and safety.
Models positive regard with all members of the community of care.
Establishes and maintains interpersonal boundaries.
Maintains personal and situational awareness through self-reflection.
Practices ethical, evidence-based, and person-first decision-making.
Benefits
Full-Time - Eligible
Medical Insurance: Health, Dental, Vision
Life and Accidental Death & Dismemberment Insurance
Sick Leave, Vacation Leave, Personal Time Off and Additional Leave
403(b) Defined Contribution Retirement Plan
Tuition Assistance and/or Reimbursement
DIVERSITY & EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
Baltimore Crisis Response Inc. is an Equal Employment Opportunity Employer. BCRI will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to the individual or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to the organization.
