Human Services Program Manager (Senior Resources Unit Manager)

This job announcement may close at any time with little or no notice. Applicants are advised to apply promptly.

A vacancy exists at the Department of Aging, in the Bureau of Long-Term Services and Support for a Senior Resources Unit Manager.

Pay Schedule XII, Grade 1M, Regular Schedule: 35 hours per week

Definition of Responsibility

Under direction, develops, administers, and supervises a major or diverse program providing human services and coordinates the program with other agencies and programs.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring within this class may be filled from the list of eligible applicants.
 
All interested transfer and promotional candidates must apply at this time.
 
List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.
 
Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time. 
 
You MUST attach your transcript(s), or degree(s), and/or certification(s) to your application.  Unofficial copies are acceptable. 
 
Failure to submit proof of professional Licenses, Certifications and Education will result in your application not being considered.  Proof of license(s), certifications, and/or education must be submitted with each application.

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Job Purpose
Under general supervision, oversees the daily management operations of the Senior Resources Unit, which includes: Senior Home Safety/BCAUSE, Cleaning Services, Clutter Disposal, Pest Control Services, Home Delivered Meals, Adult Day Care Subsidy, Senior Care, and Services for Seniors in Need.

Essential Job Duties

• Ensures the effective administration of all required grant functions and service deliveries.
• Ensures effective service administration for all program budgets, including review and approval of program expenditures. 
• Oversees and assists in the completion of all required grant reporting requirements and the agency’s Area Plan for Senior Resources programs.
• Oversees shared files and file management for all Senior Resources programs, ensuring the secure storage of all necessary paper and electronic documents in compliance with program requirements. 
• Collaborates with local and state program managers to meet or exceed service delivery expectations (including those in the MD Department of Aging, Baltimore County Department of Aging, and Departments of Health and Social Services).
• Works cross-functionally with Senior Resources team members to coordinate grant activities, monitoring grant expenditure to ensure compliance with financial regulations.
• Functions as backup and coordinates backups for all Senior Resources grant operations and functions.    
• Provides direct operational management of the Senior Assisted Living Subsidy Program (SALS) to ensure grant compliance and effective service administration.  
• Ensures proper vendor monitoring and grant compliance for the Senior Resources Unit.
• Provides human resources management of the Senior Resources team, which includes the Senior Resources Supervisor, Occupational Therapist, SALS Housing Specialist, Senior Resources Office Assistant, and PT Senior Resources Office Assistant.

Examples of Other Duties
Represents the department or attends meetings, including:  internal departmental, granters, vendors, contractors, and multiple agency stakeholders. Leads and/or participates in special projects, meetings, and agency engagement activities.

NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.

Required Qualifications

Graduation from an accredited college or university with a bachelor's degree in a social or behavioral science;

Plus

Four years of experience providing human services, such as intake/referral, counseling, or educating, which includes one year in a supervisory capacity. 

Related education beyond a bachelor's degree may be substituted on a year-for-year basis up to a maximum of two years for the required non-supervisory experience.

(Additional experience in providing human services may be substituted on a year-for-year basis up to a maximum of two years for the required education. Experience in the supervision and management of a human services program may be substituted on a year-for-year basis up to a maximum of four years for the required education.)

Licenses and Certificates
Some positions within this classification may require possession of a valid driver's license equivalent to a non-commercial, class C Maryland driver's license at the time of appointment.
 
Proof of Licenses, Certifications and Education
Applicants are required to submit proof of education to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable. Proof of professional license(s), certifications, and/or education must be submitted with each application.
 
Proof of Degree Equivalency
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc.  (www.WES.org)
 
 Mail or deliver documents to:
 ATTN:  Human Services Program Manager - Aging
 Office of Human Resources
 Baltimore County Government
 308 Allegheny Ave.
 Towson, MD 21204
 
 You MUST attach your transcript(s), or degree(s), and/or certification(s) to your application. Unofficial copies are acceptable.  

EXAMINATION PROCEDURE
Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions.  Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.

Some positions may require employees to complete County-sponsored CPR and First Aid training satisfactorily. Employees must maintain this certification throughout their employment.

Employees in this classification may be assigned to work shifts that include evenings, nights, weekends, and holidays. They may also be called to duty in emergencies and may be required to work overtime as necessary.

Physical and Environmental Conditions  
These positions are primarily sedentary but involve occasional walking, lifting, or other limited physical activities. Employees will be required to travel between work sites.

Medical Examination and Employment Background Investigation
Applicants selected for a position in Baltimore County must successfully complete a physical examination, drug screening, and an employment background investigation. This investigation will include, but is not limited to, a criminal background check, verification of education, and a fingerprint check.

Salary : $70,563 - $77,104