Chief of Operations (Senior Project Manager)

Regular Schedule: 34 hours per week

A Non-Merit vacancy exists in the Department of Corrections.. 

Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants.

All interested candidates must apply at this time. 

List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.

Note:  Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered.  A resume will not be considered in determining your qualifications for a position.  Applicants selected for an interview may provide a resume at that time.

You must attach your transcript(s) or license(s) to your application.  Unofficial Copies are acceptable.

Failure to submit proof of Licenses, Certifications, and Education will result in your application not being considered.  Proof of licenses, certifications, and/or education must be submitted with each application.

Definition of Responsibility
Leads the operational efficiency of facilities, ensuring administration of Departmental policy, while maintaining a high level of service both to internal and external stakeholders and coordinating agency operations. Work of this class involve overseeing an entire division or unit

EXAMPLES OF DUTIES

• Executes strategic leadership and decision making to include driving, analysis, and coordination of capital and maintenance projects, leading initiatives in partnership with the Office of Budget and Finance and Property Management, and management of Building Operations, at the Department of Corrections. 
• Responsible for interpretation and application of current agency policies, directives, and procedures, designed to accomplish the mission of the agency. 
• Responsible for leading and managing of budget, fiscal responsibilities, and resource allocation, related to operations of all capital and maintenance projects, policies, procedures, partnerships, and units, for full cycle - discovery, initiation, planning, execution, and completion, while ensuring efficient timelines and strategic communication with Leadership peers and partners.
• Understands prioritization and time management of projects and operational demands and is able to successfully balance and pivot assigned responsibilities and manage team(s)/stakeholders through this. 
• Drives and participates fully in identifying and balancing divisional priorities and changing policies and procedures. 
• Formulates metrics targeted to increase the effectiveness and efficiency of the building operations unit.
• Manages a portfolio of projects by supervision of multi-team, strategic communication, and fiscal accountability, from initial proposal to predevelopment and completion, while driving negotiation, analysis, and compliance, to ensure success.
• Responsible for management of risk associated with projects, while resolving issues that arise throughout life cycle of project(s).
• Audits and tracks all aspects of projects ensuring accountability from suppliers, contracts, and partners.
• Creates, sets, and measures comprehensive goals for teams, individuals, and projects, to ensure compliance and performance.
• Formulates, executes, and controls operating, capital, grant and special budgets. Analyzes building operations expenses and other fiscal and budgetary data. Prepares and reviews budget requests, justifications, and related fiscal documents.
• Directs and manages inspections and preventive maintenance on all facility equipment
• Contributes to the implementation of new processes and procedures while maintaining policies and procedure documents. 
• Researches, analyzes, reports on a variety of informational, operational, and management issues while advising Director(s), Colonel, and Deputies regarding recommendations on resolution(s) of facility and property maintenance problems.
• Analyzes and evaluates the effectiveness of agency policies, rules, operations, and methods. 
• Analyzes agency staffing requirements, work scheduling, equipment, and facilities. 
• Performs fiscal analyses of management proposals. Prepares and presents comprehensive reports and memorandums.
• Performs other related duties as assigned. 

Examples of Other Duties

• Perform other related duties as required.

 (NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this classification.  They may not include all of the duties of each position in this classification.  Each position in this classification may not be required to perform all of the duties listed.)

Training and Experience:

• Bachelor’s Degree in Business Administration, Management, or related field from an accredited college or university.
• Five years of experience performing professional, analytical, or budgetary functions and overseeing a unit or division, including three years of supervisory experience.
• An equivalent combination of education and experience.

Preferred Experience:

• Government experience in capital project management
• Experience utilizing Workday software
• Experience utilizing FOScore software

Knowledge, Skills, and Abilities 

• Thorough knowledge of the principles and practices of public administration and/or management, including the process of planning, organizing, staffing, directing, and controlling.
• Thorough knowledge of the principles of accounting, budgeting, fiscal controls, and statistics.
• Ability to exercise judgment and discretion in applying and interpreting departmental policies, laws, rules, regulations, and procedures.
• Ability to identify problem areas and recommend appropriate solutions based on logical consideration of alternatives.
• Ability to establish and maintain effective working relationships with county officials, community, and business groups.
• Ability to analyze and improve operational processes.
• Project management and leadership experience.
• Ability to prepare and present reports.
• Managerial abilities.
• Skills in negotiation to liaise with vendors, contractors, and other private businesses.
• Skills in creative problem solving with attention to detail.

Proof of Licenses, Certifications, and Education
Applicants are required to submit proof of licenses, certifications, and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable. Proof of licenses, certifications, and/or education must be submitted with each application.

Proof of Degree Equivalency
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org).

Mail or deliver documents to:
ATTN:  Chief of Operations (Senior Project Manager Non-Merit)
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204

Physical and Environmental Conditions
The work of this classification is essentially sedentary but will include the operation of office equipment and occasional walking, standing, or other limited physical activities.

This position is not a hybrid position and requires 100% in office. 

Medical Examination and Employment Background Investigation
Applicants selected for employment with Baltimore County must successfully complete a physical examination, drug screening and employment investigation, including, but not limited to criminal background, education certification and fingerprinting checks.

Salary : $58 - $70