Records Deputy

CLASSIFICATION/GRADE

Deputy I, Grade 12 / Deputy II, Grade 13

Annual Salary $60,806 - $68,539

ABOUT THE POSITION

The Baltimore County Register of Wills is a small independent (non-SPMS) Maryland state agency in the judicial branch of government. Our agency oversees the administrative probate process protecting all interested parties and the State of Maryland. This position will perform a progressive level of advanced procedural and administrative work, supporting the operations of the Records department. 

Our employees are our strongest asset, and we do everything possible to ensure a supportive, collaborative, and fulfilling environment. We provide outstanding benefits, work/life balance, positive culture, growth opportunities, and meaningful work! More information about our agency can be found at: https://registers.maryland.gov/main/baltimore.html

POSITION DUTIES

The selected candidate must exercise independent judgement for a variety of circumstances. This position is primarily responsible for providing proficient customer service to the public in-person and over the telephone; completing notices to interested persons and certificates of service; and accurately examining documentation for proper verification and paper reduction initiatives.

The selected candidate may assist with additional duties as assigned by the Supervisor, including accurate and timely docketing and scanning of claims, organizes and filing case jackets to assure orderly records management.

The position may also involve records-related tasks such as preparing mail and postage, handling microfiche, preparing folders for court or new estates, and complying with applicable procedures, policies, guidelines, and statutes, without providing legal advice.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years (Deputy I), or Three years (Deputy II) of progressively responsible clerical and/or administrative experience. 

Note: Possession of an associate degree or 60 credit hours in a related field may be substituted for the required experience at the rate of 30 credits for one year of experience.

Required or preferred qualifications

Records management work experience is required.

Prior work experience with data entry is required.

Ability to interpret and apply laws, rules, legal authority, policies, and procedures is required.

Excellent customer service experience, oral and written communication skills.

Proficient computer literacy skills with MS Office Suite, logs/databases, and records management are required. 

Ability to work efficiently, accurately, and with attention to detail under time constraints.

Ability to work with emotionally distressed persons 

SPECIAL REQUIREMENTS:

1. This position is “at-will” and serves at the pleasure of the Register of Wills for Baltimore County.

2. Telecommuting or remote work is not available for this position. 

3. Working hours are determined by the supervisor and aligned with operational hours open to the public. 

BENEFITS

Although some programs may vary, most of the MD State’s Employee Benefits apply to the Register’s office. https://dbm.maryland.gov/jobseekers/Pages/BenefitsEmployment.aspx

FURTHER INSTRUCTIONS

The preferred method of submission is a resume reflecting documented and required experience sent by LinkedIn submission. Alternatively, it may be sent by email to Courtney Rizzo at:

crizzo@registers.maryland.gov

Further questions or requests for appropriate accommodations for individuals with disabilities are available upon advance request and should be sent to the contact email address listed above. All applicants who meet the minimum education and/or qualifications for this position are encouraged to apply. All information concerning your qualifications must be submitted by the closing date. We will not consider any information submitted after this date. Candidates chosen for interviews will receive further instruction.

As an equal opportunity employer, we are committed to recruiting, retaining, and promoting employees who are reflective of the State’s values and diversity.