CARE Liaison (Caregiver, Assistance, Resource and Engagement) - 10 month/1.0 FTE, Baltimore Highlands Elementary School

Job Description

Serves as a liaison to families and/or student caregivers to provide assistance, resources, and support. Assists with coordination and access to information for students and families. Ensures that all initiatives support the system-wide goals and strategic plan. Performs other duties as assigned.

Responsibilities

EXAMPLES OF DUTIES:

• Serves as a liaison for student caregivers to provide assistance, access to information, resources and supports.
• Assists with School Student Support Services team and educators with organizing events for parents/caregivers and family members.
• Supports community school facilitator and/or principal in developing interest and involvement among families/caregivers in the school by encouraging participation in engagement activities that provide opportunities to build the capacity of caregivers, engage caregivers in shared decision making, and offer access to information that will support student learning.
• Collects data regarding caregiver conferences, workshops, and other activities in order to better understand and promote family/caregiver engagement in the school community.
• Confers and works with school administrators, teachers, guidance counselors, community partners and others regarding engagement participation and feedback data to determine appropriate strategies to address caregiver needs.
• Develops rapport with students, their caregivers and school staff in the interest of promoting the progress of the students.
• Contacts caregivers to serve on school committees or to attend family/caregiver events at the school.
• Arranges transportation and/or childcare for caregivers who request the assistance.
• Liaison between the school and district wide family and community engagement providing support with the district family engagement plan, attending meetings, and getting feedback on district family engagement initiatives.
• Serves as the contact person for caregivers to share their feedback or concerns about the School Progress Plan, Family Engagement Plan and/or grant budget (e.g., Title I, Concentration or Poverty Grant).
• Assist the school attendance team with providing families/caregivers with access to resources that support students and families/caregivers with resources to address barriers to student attendance.
• Collaborates to develop the school-based Family Engagement Plan and the school-level Home to School Compact as well as distributes the Title I District Level Family Engagement Plan. Invites caregivers to participate in the annual Title I meetings, when applicable.
• Assists the school team with creating the sign in sheets, agendas, and gathering resources for family engagement events.
• Attends required meetings, professional learning, and workshops.
• Performs other duties as assigned.
  
  

Qualifications

MINIMUM QUALIFICATIONS

Education, Training, And Experience

• Possession of a high school diploma or appropriate equivalent.
• Two years of experience providing services to children and families or related community experience. Bilingual skills preferred.
  
  

Licenses and Certifications

N/A

Knowledge, Skills, And Abilities

• Ability to maintain confidentiality in carrying out responsibilities.
• Knowledge of spelling, grammar, and arithmetic.
• Ability to follow established rules and regulations.
• Knowledge of and skill in the use of database, internet, spreadsheet, word processing, Microsoft Office and related applications.
• Strong oral and written communication skills.
• Skill and ability to develop effective working relationships with co-workers and staff members/providers from other partner agencies/organizations.
• Knowledge of the educational system.
• Knowledge of providing services to children and families.
• Excellent organization and communication skills.
• Skill and ability in establishing rapport with children, their families, service providers, and staff. Ability to work independently and with a team under general supervision.
  
  

Physical And Environmental Conditions

The work of this class is generally performed in a school environment.

SALARY: Grade 04/ESPBC, $25.45-$46.22 (Hourly Base Pay Scale for Non-Exempt Office Professionals, Clerical and Classified Employees Represented by ESPBC, Effective July 1, 2026.)

Visit the BCPS Office of Payroll website for additional information on pay scales, other compensation and leave accruals at https://www.bcps.org/fiscalservices/payroll .

OTHER COMPENSATION: This position may also be eligible for comp time as per the ESPBC Master Agreement and Memorandum of Understanding. Visit the BCPS website for additional information at https://www.bcps.org/cms/One.aspx?portalId=2828&pageId=69996497 .

FLSA: Exempt

RETIREMENT:Eligible for the Maryland State Retirement System

BENEFITS: BCPS offers a comprehensive benefits program for eligible employees including options for medical plans, dental plans, vision, life insurance, flexible spending accounts, disability coverage, and 403(b)/457 plans. Other benefits include paid holidays, sick, personal business, and bereavement days, and flexible leave options such as FMLA, sick bank, and board approved leaves. All new hires will attend a benefits meeting upon hire.

Visit the BCPS website for additional information about benefit plans for BCPS employees at

https://www.bcps.org/hr/compliance/benefits_and_retirement

This document describes the duties and responsibilities of a position. It shall not be held to exclude duties not referenced nor limit the right of management to assign work to employees.

Application Instructions

Please read and carefully follow the instructions provided below.

• Applicants are required to have a completed application on file for employment with Baltimore County Public Schools (BCPS). Information on your resume and application must match. This information is necessary for salary determination should you receive an offer of employment.
• Professional references must be submitted to complete your application. Examples of professional references include current and former principals, supervisors, managers, mentor teachers and university/college supervisors. Personal references from colleagues, friends, community members, etc. will not be accepted.
• Be sure to account for all periods of employment and unemployment.Failure to complete all fields of the "Work Experience" section of the application may result in your application not being considered.A resume will not be the only document considered in determining your qualifications for a position.
• You MUST attach your unofficial transcript(s) or license(s) to your application if you are applying for a position as a teacher or position which requires Licensure/Certification.
  
  

Proof Of Licenses, Certifications And Education

• Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant’s major field of study. Copies and unofficial transcripts are acceptable only at the application stage. Official transcripts must be provided only after you have accepted a contingent offer.
• Failure to submit proof of Licenses, Certifications and Education may result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with your application.
  
  

Proof Of Degree Equivalency

• Applicants who have obtained a degree from outside the United States are required to submit degree equivalence documentation from a MSDE approved Foreign Transcript Evaluation Agency. This information is located on the MSDE website at https://marylandpublicschools.org/about/Pages/DEE/Certification/Foreign-Transcript-Evaluation-Agencies.aspx
  
  

Pre-Employment Requirements

• All people employed by the Baltimore County Public Schools, regular and temporary, are required to be fingerprinted and have a criminal background investigation (per COMAR) completed. The fee charged for fingerprinting is $109.
• Anyone offered employment is required to provide proper identification and documentation of eligibility for employment in the US.
• If you have military experience, you will be asked to provide a copy of DD214.
• Official transcripts will be required upon hire and must be sent via Escript/clearinghouse from your university.
• Some positions will require employees to undergo a physical examination.
• All newly hired personnel must attend a Benefits and Retirement Orientation meeting.
• Additional job verification will be required for salary credit.
  
  

Contact Information

Office of Temporary and Support Services

Email:otshiring@bcps.org

Phone:443-809-8952