Recreation and Parks Administrative Services - Office Assistant - Non-Merit

A Non-Merit vacancy exists in the Department of Recreation and Parks for an Administrative Services Office Assistant.

Regular Schedule: 34 hours per week, Non-Merit. Plus, County benefits. This position is not eligible for telework.

Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.

This job announcement may close at any time with little or no notice. Applicants are advised to apply promptly.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring within this class may be filled from this list of eligible applicants.

All interested transfer and promotional candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You must attach your transcript(s)/degree(s) and professional license(s)/certification(s) to your application. Unofficial copies are acceptable.

Failure to submit proof of professional licenses, certifications, and Education will result in your application not being considered. Proof of professional licenses, certifications, and/or education must be submitted with each application.

Examples of Duties

Job Purpose

• Greets and directs clients and visitors.

• Responds to inquiries of a routine nature regarding county, BCRP, or program policies in person, by telephone, or by regular or electronic mail.

• Collects information regarding more complex inquiries and refers to appropriate staff for follow-up.

• Maintains calendars, schedules appointments and meetings, and reserves meeting room facilities or space.

• Types, photocopies, and distributes meeting agendas or minutes.

• Operates office machinery, such as microcomputers, photocopiers, fax machines, calculators, telephones, scanners, and printers.

• Opens, date stamps, and distributes incoming mail to appropriate staff.

• Tracks the handling of correspondence or written complaints to the time of completion.

• Ensures office responses are completed promptly.

• Creates and updates office spreadsheets.

• Establishes and maintains confidential alphabetical, chronological, or subject matter files and records.

• Accesses databases to establish, retrieve, review, update, track, and revise a variety of office records.

• Prepares or assists in the preparation of personnel-related documents and forms.

• Uses automated office systems, such as word processing equipment or a computer, to prepare a variety of letters, memos, and other material from draft or specific instructions.

• Selects the appropriate letter or memo format; proofreads and edits documents for grammar, punctuation, and spelling; and prepares the document for distribution or mail.

• Originates procedural correspondence, such as form letters and routine notices, to respond to requests for information or to begin office processes.

• Sets up and maintains office databases and logs.

• Performs queries and compiles routine reports from various data sources.
• Locates, extracts, and summarizes information from files for preparation of reports or to respond to inquiries, routine requests, or complaints.
• Initiates the process of purging and updating files.
• Prepares or assists in the preparation of personnel-related documents and forms.
• Orders and maintains office supplies.
• Performs other related duties as required.

Qualifications

Education and Experience
Possession of a high school diploma or its equivalent;
Plus
One year of typing, word processing, or secretarial experience.

Additional experience as described in the essential duties may be substituted on a year-for-year basis for the required education.

Additional education related to secretarial/word processing may be substituted on a year-for-year basis for the required experience.

Preferred Experience
At least one (1) year of experience in a position that requires significant time spent creating and/or transcribing documents using word processing software and extensive telephone and in-person customer service interaction.

Knowledge, Skills and Abilities

• Knowledge of modern office methods and procedures, including filing systems.
• Knowledge of spelling, grammar, and arithmetic.
• Knowledge of word processing, database management, and spreadsheet software packages.
• Skill in operating office machines, as listed in the examples of essential duties.
• Skill in using word processing and spreadsheet software.
• Skill in responding to inquiries and handling routine complaints.
• Ability to communicate effectively orally and in writing.
• Ability to compose simple letters and memos.
• Ability to extract and summarize information.
• Ability to prepare simple correspondence and reports.
• Ability to perform basic mathematical computations.
• Ability to use automated office systems, database management, and spreadsheet software packages.
• Ability to set up and maintain paper and electronic filing systems, databases, and spreadsheets.
• Ability to interpret, explain, and follow county and BCRP rules and regulations.
• Ability to respond appropriately to inquiries from the public.
• Ability to establish and maintain effective working relationships.
• Ability to type from plain copy at a rate equivalent to 40 WPM.

• Knowledge of county and BCRP rules, regulations, policies, and procedures.
• Thorough knowledge of word processing, database management, and spreadsheet software packages.
• Skill in operating automated office systems and word processing, database management, and spreadsheet software packages.
• Skill in composing simple letters, memos, and reports.
• Skill in interpreting rules, regulations, policies, and procedures.
• Ability to work independently.
• Ability to lead and instruct others.
• Ability to complete tasks according to established deadlines, schedules, and guidelines.

Conditions of Employment

Physical and Environmental Conditions

• This position is not eligible for telework.
• Positions may require working fixed shifts (Monday-Friday) or rotating shifts, which may include at least two weeknights and may include weekends or holidays, when necessary.
• The work of these positions is essentially sedentary, with occasional walking and/or lifting or other restricted physical activities.
• Positions are located in recreation community offices in parks or campuses and may be an isolated, secluded, and/or solitary work environment.

Employment Benefits for Non-Merit or Non-Classified, Part-Time Employees

Baltimore County General Government offers the following benefits to part-time, non-merit or non-classified employees. New employees are eligible for benefits upon hire, unless noted otherwise.

Equal Opportunity Employer
Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.

Smoke free workplace
All Baltimore County offices are smoke free.

Drug free workplace
Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.

Employee Assistance Program
Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.

Health Insurance
In order to qualify for health insurance benefits (medical, prescription, dental and vision insurance), part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.

Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:

Medical, Prescription, Dental and Vision insurance.

Flexible Spending Accounts
Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.

Life Insurance
In order to qualify for life insurance benefits, part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.

Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.

Retirement
Employees are required to participate in the Baltimore County Employees' Retirement System, with very limited exceptions.

Paid Leave
Sick Leave - Monthly sick leave earnings prorated based on the number of hours worked per week. No maximum on accrual. Accrued balance can be applied toward service credit at retirement.

Vacation Leave - Monthly vacation leave earnings prorated based on the number of hours worked per week. Earnings increase after five, ten and fifteen years of service generally.

Holidays - Part-time 30 to 39 hour non-merit or non-classified employees will generally be paid for ten holidays per calendar year. Other part-time, non-merit or non-classified employees working 29 hours per week or less will receive two paid holidays per calendar year. These holidays are the Christmas holiday and the Independence Day holiday.

Bereavement Leave
Jury Leave
Military Leave

Baltimore County Employees Federal Credit Union
Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.

Direct Deposit
Payroll through direct deposit to the financial institution selected by employee is required.

Deferred Compensation
Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.