What are the responsibilities and job description for the Human Services Program Manager- Communicable Disease and Environmental Health position at Baltimore County, MD?
Human Services Program Manager- Communicable Disease and Environmental Health
$71,975.00 - $78,646.00 Annually
Government Center at Drumcastle, 6401 York Road, Towson, MD
MERIT
04.499 09-26
HHS/COMMUNICABLE DISEASE AND ENVIRONMENTAL HEALTH
09/30/2026
Continuous
- Description
- Benefits
- Questions
Regular Schedule 35 Hours. Pay Schedule XII, Grade 1M
A vacancy exists in the Bureau of Communicable Disease & Environmental, Department of Health and Human Services.
A list of eligible applicants will be established based on the examination as outlined below.
Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants.
All interested transfer and promotional candidates must apply at this time.
List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.
Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.
Failure to submit proof of Licenses, Certifications and Education may result in your application not being considered.
Examples of Duties
EXAMPLES OF DUTIES
Under direction, coordinates and supervises a public health program associated with the investigation, prevention, detection, and control of communicable diseases. Provides administrative supervision to public health staff.
EXAMPLES OF ESSENTIAL DUTIESUnder supervision, coordinates and supervises a unit or branch within a multifaceted communicable disease control program.
Assists in developing program policies and procedures and supervises their implementation.
Coordinates the activities of the unit with the work of the program and the work of other programs and health care entities.
Supervises professional staff.
Assigns, monitors, and reviews outbreak investigations.
Supervises and conducts epidemiological investigations of suspected communicable disease outbreaks.
Responsible for the surveillance of communicable diseases.
Assists with the collection and statistical analysis of data regarding the program’s initiatives.
Evaluates overall program effectiveness and recommends modifications as necessary.
Handles difficult or unusual outbreaks and resolves client complaints.
Assists in the hiring, onboarding, and training of staff.
Provides program and outbreak consultation to other community agencies or organizations regarding disease transmission and mandatory reporting requirements for designated communicable diseases.
Examples of Other Duties:
Performs other related duties as required.
(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.)
Qualifications
Required Qualifications
Graduation from an accredited college or university with a bachelor's degree in a social or behavioral science.
plus
at least four years' experience providing human services, such as intake/referral, counseling or educating, which includes one year in a supervisory capacity. (Related education beyond a bachelor's degree may be substituted on a year-for-year basis up to a maximum of two years for the required non-supervisory experience.
(Additional experience in providing human services may be substituted on a year-for-year basis up to a maximum of two years for the required education. Experience in the supervision and management of a human services program may be substituted on a year-for-year basis up to a maximum of four years for the required education.)
Knowledge, Skills, and Abilities (Entry Level):
Knowledge of the methods and practices used in the prevention and control of communicable diseases.
Knowledge of applied epidemiology and the etiology of communicable diseases.
Knowledge of public health education methods and practices.
Skill in the investigation, documentation, research, and reporting of communicable disease outbreaks.
Skill in interviewing patients.
Skill in conducting epidemiological surveys.
Skill in the preparation and presentation of reports and educational programs.
Skill in the evaluation and interpretation of epidemiological and statistical data pertaining to the control of communicable diseases.
Skill in interpreting and implementing program policies and procedures.
Good interpersonal skills.
Ability to supervise professional and support staff.
Ability to coordinate public health programs.
Ability to establish and maintain effective working relationships with associates, health agencies, physicians, individuals, and the public.
Ability to present information clearly and concisely orally and in writing.
Ability to use electronic databases, presentation software, and other computer software packages.
Ability to identify community needs and to design and implement programs which meet these needs.
Ability to monitor program service delivery and to evaluate and modify same.
Ability to develop and modify program policies and procedures.
Knowledge, Skills, and Abilities (Full Performance):
Knowledge of County and Departmental rules, regulations, policies, and procedures.
Knowledge of State, Federal, and local laws pertaining to communicable diseases.
Knowledge of treatment programs and facilities provided by the Department and other local health agencies.
Skill in the supervision of professional and support staff.
Skill in the administration of public health programs.
Skill in identifying community needs and in designing and implementing programs which meet these needs.
Skill in monitoring program service delivery and in evaluating and modifying same.
Skill in developing and modifying program policies and procedures.
Skill in coordinating a program's activities with other agencies and programs.
Skill in locating and developing community resources.
Proof of Licenses, Certifications and Education
Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.
Failure to submit proof of Licenses, Certifications and Education may result in your application not being considered.
Proof of Degree Equivalency
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org)
Mail or deliver documents to:
ATTN: Human Services Program Manager
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204
EXAMINATION PROCEDURE
Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.
Conditions of Employment
Some positions may require satisfactory completion of County sponsored CPR and First Aid training. These positions must maintain certification throughout employment.
Physical and Environmental Conditions
These positions are essentially sedentary with some walking, standing, or other restricted physical activities. Some positions may require traveling between work sites.
Medical Examination and Employment Background Investigation
Applicants selected for an appointment to a position in Baltimore County must successfully complete a physical examination and drug screen and an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.
Employment Benefits for Full-Time, Merit or Classified Employees
Baltimore County General Government offers the following benefits to full-time,merit or classified employees. Some benefits vary for sworn employees of the Police and Fire Departments. New employees are eligible for benefits upon hire, unless noted otherwise.
Equal Opportunity Employer
Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.
Smoke free workplace
All Baltimore County offices are smoke free.
Drug free workplace
Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.
Salary
Annual Salary review - Step increases may be granted on anniversary date based on satisfactory job performance
General Increases - Cost of living increases and adjustments may be granted as legislated.
Longevity Increases - In accordance with the specific pay schedule, a full-time merit or classified employee may receive a longevity increase, equivalent to one step, upon completion of a certain number of years of classified service with the County.
Employee Assistance Program
Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.
Health Insurance
Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:
Medical, Prescription, Dental and Vision insurance.
Flexible Spending Accounts
Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.
Life Insurance
Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.
Retirement
Employees are required to participate in the Baltimore County Employees' Retirement System (ERS), with very limited exceptions.
Paid Leave
Paid benefits listed below vary depending upon the Classification.
Sick Leave
Vacation Leave
Personal Leave
Holidays
Bereavement Leave
Jury Leave
Military Leave
Baltimore County Employees Federal Credit Union
Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.
Direct Deposit
Payroll through direct deposit to the financial institution selected by employee is required.
Educational Assistance
70 to 80 percent tuition reimbursement following successful completion of pre-approved courses related to position. Amount of reimbursement and fiscal year dollar limitations vary with bargaining group.
Deferred Compensation
Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.
Disclaimer
This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.
- I have read and acknowledge the above instructions.
- I have read and acknowledge the above statement.
- Master's degree from an accredited college or university in a social or behavioral science, plus at least 2 years' experience providing human services such as intake/referral, counseling or educating; which includes one year experience supervising employees providing human services, such as intake/referral, counseling or educating.
- Bachelor's degree from an accredited college or university in a social or behavorial science, plus at least 4 years' experience providing human services such as intake referral, counseling or educating; which includes at least one year experience supervising employees providing human services, such as intake/referral, counseling or educating.
- Associate's degree from an accredited college or university in a social or behavioral science, plus at least 6 years' experience providing human services such as intake/referral, counseling or educating; which includes one year experience supervising employees providing human services, such as intake/referral, counseling or educating.
- I do not have any of the above combinations of education and experience
- Yes
- No
- Yes
- No
- Yes
- No
- Yes, I am willing to accept these conditions of employment
- No, I am not willing to accept these conditions of employment and therefore I understand I will not be considered for this position with Baltimore County Government
Required Question
Towson, Maryland, 21204
Regular Schedule 35 Hours. Pay Schedule XII, Grade 1M
A vacancy exists in the Bureau of Communicable Disease & Environmental, Department of Health and Human Services.
A list of eligible applicants will be established based on the examination as outlined below.
Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants.
All interested transfer and promotional candidates must apply at this time.
List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.
Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.
Failure to submit proof of Licenses, Certifications and Education may result in your application not being considered.
Examples of Duties
EXAMPLES OF DUTIES
Under direction, coordinates and supervises a public health program associated with the investigation, prevention, detection, and control of communicable diseases. Provides administrative supervision to public health staff.
EXAMPLES OF ESSENTIAL DUTIESUnder supervision, coordinates and supervises a unit or branch within a multifaceted communicable disease control program.
Assists in developing program policies and procedures and supervises their implementation.
Coordinates the activities of the unit with the work of the program and the work of other programs and health care entities.
Supervises professional staff.
Assigns, monitors, and reviews outbreak investigations.
Supervises and conducts epidemiological investigations of suspected communicable disease outbreaks.
Responsible for the surveillance of communicable diseases.
Assists with the collection and statistical analysis of data regarding the program’s initiatives.
Evaluates overall program effectiveness and recommends modifications as necessary.
Handles difficult or unusual outbreaks and resolves client complaints.
Assists in the hiring, onboarding, and training of staff.
Provides program and outbreak consultation to other community agencies or organizations regarding disease transmission and mandatory reporting requirements for designated communicable diseases.
Examples of Other Duties:
Performs other related duties as required.
(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.)
Qualifications
Required Qualifications
Graduation from an accredited college or university with a bachelor's degree in a social or behavioral science.
plus
at least four years' experience providing human services, such as intake/referral, counseling or educating, which includes one year in a supervisory capacity. (Related education beyond a bachelor's degree may be substituted on a year-for-year basis up to a maximum of two years for the required non-supervisory experience.
(Additional experience in providing human services may be substituted on a year-for-year basis up to a maximum of two years for the required education. Experience in the supervision and management of a human services program may be substituted on a year-for-year basis up to a maximum of four years for the required education.)
Knowledge, Skills, and Abilities (Entry Level):
Knowledge of the methods and practices used in the prevention and control of communicable diseases.
Knowledge of applied epidemiology and the etiology of communicable diseases.
Knowledge of public health education methods and practices.
Skill in the investigation, documentation, research, and reporting of communicable disease outbreaks.
Skill in interviewing patients.
Skill in conducting epidemiological surveys.
Skill in the preparation and presentation of reports and educational programs.
Skill in the evaluation and interpretation of epidemiological and statistical data pertaining to the control of communicable diseases.
Skill in interpreting and implementing program policies and procedures.
Good interpersonal skills.
Ability to supervise professional and support staff.
Ability to coordinate public health programs.
Ability to establish and maintain effective working relationships with associates, health agencies, physicians, individuals, and the public.
Ability to present information clearly and concisely orally and in writing.
Ability to use electronic databases, presentation software, and other computer software packages.
Ability to identify community needs and to design and implement programs which meet these needs.
Ability to monitor program service delivery and to evaluate and modify same.
Ability to develop and modify program policies and procedures.
Knowledge, Skills, and Abilities (Full Performance):
Knowledge of County and Departmental rules, regulations, policies, and procedures.
Knowledge of State, Federal, and local laws pertaining to communicable diseases.
Knowledge of treatment programs and facilities provided by the Department and other local health agencies.
Skill in the supervision of professional and support staff.
Skill in the administration of public health programs.
Skill in identifying community needs and in designing and implementing programs which meet these needs.
Skill in monitoring program service delivery and in evaluating and modifying same.
Skill in developing and modifying program policies and procedures.
Skill in coordinating a program's activities with other agencies and programs.
Skill in locating and developing community resources.
Proof of Licenses, Certifications and Education
Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.
Failure to submit proof of Licenses, Certifications and Education may result in your application not being considered.
Proof of Degree Equivalency
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org)
Mail or deliver documents to:
ATTN: Human Services Program Manager
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204
EXAMINATION PROCEDURE
Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.
Conditions of Employment
Some positions may require satisfactory completion of County sponsored CPR and First Aid training. These positions must maintain certification throughout employment.
Physical and Environmental Conditions
These positions are essentially sedentary with some walking, standing, or other restricted physical activities. Some positions may require traveling between work sites.
Medical Examination and Employment Background Investigation
Applicants selected for an appointment to a position in Baltimore County must successfully complete a physical examination and drug screen and an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.
Employment Benefits for Full-Time, Merit or Classified Employees
Baltimore County General Government offers the following benefits to full-time,merit or classified employees. Some benefits vary for sworn employees of the Police and Fire Departments. New employees are eligible for benefits upon hire, unless noted otherwise.
Equal Opportunity Employer
Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.
Smoke free workplace
All Baltimore County offices are smoke free.
Drug free workplace
Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.
Salary
Annual Salary review - Step increases may be granted on anniversary date based on satisfactory job performance
General Increases - Cost of living increases and adjustments may be granted as legislated.
Longevity Increases - In accordance with the specific pay schedule, a full-time merit or classified employee may receive a longevity increase, equivalent to one step, upon completion of a certain number of years of classified service with the County.
Employee Assistance Program
Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.
Health Insurance
Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:
Medical, Prescription, Dental and Vision insurance.
Flexible Spending Accounts
Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.
Life Insurance
Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.
Retirement
Employees are required to participate in the Baltimore County Employees' Retirement System (ERS), with very limited exceptions.
Paid Leave
Paid benefits listed below vary depending upon the Classification.
Sick Leave
Vacation Leave
Personal Leave
Holidays
Bereavement Leave
Jury Leave
Military Leave
Baltimore County Employees Federal Credit Union
Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.
Direct Deposit
Payroll through direct deposit to the financial institution selected by employee is required.
Educational Assistance
70 to 80 percent tuition reimbursement following successful completion of pre-approved courses related to position. Amount of reimbursement and fiscal year dollar limitations vary with bargaining group.
Deferred Compensation
Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.
Disclaimer
This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.
Salary : $71,975 - $78,646