What are the responsibilities and job description for the ABE/ESL Tester/Advisor position at Baltimore City Community College?
About Baltimore City Community College
Founded in 1947, Baltimore City Community College (BCCC) is comprehensive, urban institution accredited by the Middle States Commission on Higher Education. The College’s campus is located in West Baltimore and courses are offered throughout the City. With its broad range of degree, certificate, and continuing education programs, affordable tuition, and extensive outreach, BCCC offers educational opportunities to the citizens of Baltimore City and throughout the state of Maryland. BCCC serves over 7,500* students annually, providing credits that transfer to four-year colleges and universities as well as workforce training leading directly to job placement. The College is proud of the fact that over 50 nations are represented within the student body.
- Based on the annual unduplicated credit and non-credit headcount for FY 2023.
Description/Job Summary
Assist prospective and existing ABE/GED and Community ESL students with testing and preregistration. Under the supervision of the Director of Adult Basic Education and Literacy Services, the Tester/Advisor is responsible for the daily testing and advising of students entering the Adult Basic Education program of the Workforce Development and Continuing Education. The Tester/Advisor is responsible for signing in examinees, administering test instructions, and ensuring the integrity of the exam by proctoring appropriate examination (TABE Online/Paper, or CASA Online/Paper).
Responsibilities/Duties
- Assists with telephone inquiries regarding ABE/GED® programs and student enrollment.
- Conducts quality checks for student registration and enrollment forms.
- Submits student registration forms to the registration staff.
- Monitor and distribute resource materials to students, adjunct faculty and staff.
- Responsible for ensuring the security of the testing center by opening and closing the Center prior to and after exams.
- Checks for appropriate identification and test registration paperwork.
- Responsible for setting up the appropriate test packages on the computers or paper/pencil as needed.
- Monitors students during testing.
- Navigate TABE/CASA Online to: create student tests, assign appropriate student tests to instructors, and distribute test reports.
- Enter and retrieve student information in the computer.
- Record exam results in the College's database and input data in the student files within the designated timeframe.
- Communicate testing needs and issues, while providing counseling and required information about test results.
- Perform other duties as assigned.
Required Qualifications
Education:
- An Associate’s Degree in Education or related field.
Experience:
- Two (2) or more years of professional work experience in a customer service setting.
- Strong organizational skills with attention for details.
- Excellent verbal and writen communication skills.
- Intermediate Computer Skills with MS Suites (Excel, PowerPoint, Word…etc.).
Certification:
-
Must take and pass a computer-based TABE & CASA certification exam within the first 30 days of employment.
- This is a requirement of employment and selected candidate will be required to acknowledge the requirement at the time of hire.
Preferred Qualifications
- A bachelor’s degree in education or related field.
- Experience in a higher education setting.
- Experience with Ellucian BANNER Student Information System.
- Experience working in a multi-cultural community college environment.
Knowledge, Skills, & Abilities
- Proficient in MS Suites (Excel, PowerPoint, Word…etc.).
- Knowledge of TABE and CASAS assessment tools.
- Knowledge of State policies and practices.
- Knowledge of all LACES database elements.
Salary : $23