What are the responsibilities and job description for the Sales Associate (Forum Shops) position at Balmain?
OVERVIEW:
The Sales Associate is a brand ambassador; responsible for providing a personalized client experience, building strong client relationships, meeting and exceeding sales targets. This individual is a team player that delivers the highest standards of the Balmain client experience.
WHAT YOU’LL DO:
- Represent Balmain’s ethos and values; be reliable, collaborative, and act with integrity as a representative of the brand. This includes both in store, as well as out of store events and activations.
- Demonstrate excellent knowledge of Balmain’s history, heritage and products
- Provide outstanding service to our clients and be a true ambassador of the brand ensuring that every client is treated according to Balmain standards.
- Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales.
- Be creative and entrepreneurial; make recommendations to management based on your observations and client experiences.
- Recruit new clients; make meaningful relationships with new clients by introducing the brand, getting to know them, and making recommendations based on their lifestyle.
- Foster relationships with existing clients; continuously build upon your current relationships through various outreach initiatives.
- Be a team player; collaborate with your peers and contribute to the overall success of the store.
- Support the management team with operational duties as needed!
- Adhere to all company policies and procedures.
QUALIFICATIONS:
- 3 years of Luxury Retail Experience.
- Exceptional organizational skills, follow through and attention to detail.
- Solutions based thinker.
- Collaborative spirit and proactive attitude.
- Excellent written and verbal communication skills
- Ability to speak Spanish preferred but not required
BENEFITS & PERKS:
- Health, vision, dental and fringe benefits
- Paid Vacation, Sick, and Holidays
- 401k with Company match
- Employee Discount
BALMAIN is a French luxury fashion house founded in 1945 by Pierre Balmain, the visionary behind the iconic “New French Style.” Under the creative leadership of French-born designer Antonin Tron, the Maison stands for contemporary elegance, honoring over 80 years of heritage. BALMAIN embodies savoir-faire, culture, and sensuality, offering a style that is radiant, precise, and bold - a perfect reinterpretation of its founder’s architectural approach to movement. The Maison’s collections span women’s and men’s ready-to-wear, accessories, Balmain Beauty, inspired by its legendary mid-20th century fragrances, and signature eyewear, all reflecting the Maison’s distinctive identity.