What are the responsibilities and job description for the Sales Associate (Forum Shops) position at Balmain?
OVERVIEW:
The Sales Associate is a brand ambassador; responsible for providing a personalized client experience, building strong client relationships, meeting and exceeding sales targets. This individual is a team player that delivers the highest standards of the Balmain client experience.
WHAT YOU’LL DO:
- Represent Balmain’s ethos and values; be reliable, collaborative, and act with integrity as a representative of the brand. This includes both in store, as well as out of store events and activations.
- Demonstrate excellent knowledge of Balmain’s history, heritage and products
- Provide outstanding service to our clients and be a true ambassador of the brand ensuring that every client is treated according to Balmain standards.
- Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales.
- Be creative and entrepreneurial; make recommendations to management based on your observations and client experiences.
- Recruit new clients; make meaningful relationships with new clients by introducing the brand, getting to know them, and making recommendations based on their lifestyle.
- Foster relationships with existing clients; continuously build upon your current relationships through various outreach initiatives.
- Be a team player; collaborate with your peers and contribute to the overall success of the store.
- Support the management team with operational duties as needed!
- Adhere to all company policies and procedures.
QUALIFICATIONS:
- 3 years of Luxury Retail Experience.
- Exceptional organizational skills, follow through and attention to detail.
- Solutions based thinker.
- Collaborative spirit and proactive attitude.
- Excellent written and verbal communication skills
- Ability to speak Spanish preferred but not required
BENEFITS & PERKS:
- Health, vision, dental and fringe benefits
- Paid Vacation, Sick, and Holidays
- 401k with Company match
- Employee Discount
ABOUT US:
Founded in 1945, Pierre Balmain's eponymous house has evolved into a singular union of Parisian couture heritage and 21st-century daring. Always remaining true to its core values of inclusion, empowerment and excellence, today's Balmain is intent on forging fashion's future in a uniquely authentic manner. Compelling, often surprising and always bold, Balmain's offerings rely on an instantly recognizable silhouette, assertive spirit and the powerfully transformative possibilities that only beautiful design and skilled construction can achieve. Constantly seeking exciting, novel and entertaining ways to converse and communicate, Balmain will never shy away from pushing each and every envelope. Part of Mayhoola, led by the vision of Creative Director Olivier Rousteing, the house's impressive rapid growth and critical success is entirely due to the passionate and talented Balmain family of craftspeople, experts and team members who make each collection possible.
