What are the responsibilities and job description for the Surveillance Dual Rate Agent/Technician position at Bally's?
Responsibilities:
- Perform specific surveillance duties in accordance with established procedures, to protect the integrity of the company’s operations, as well as the security and well-being of customers, employees, and company assets
- Report all illegal and/or unusual activities to the Supervisor
- Operate all surveillance equipment, including, but not limited to, the network system, monitors, computers, and cameras as assigned. Use of spreadsheets, databases, word processing programs required
- Observe report and record all daily casino and land-based activity using closed circuit television monitors to identify illegal or unusual activities occurring on property
- Work in partnership with the Security Department to ensure protection of customers, employees and company funds and assets
- Prepare and complete all daily activity reports and incident reports as required and directed by Surveillance Management
- Perform all duties and follow all instructions assigned by Surveillance Management
- Safeguard all confidential information and maintain department confidentiality
- Must be able to sit in a quiet environment for extended periods of time
- Must be able to visualize distance, color, depth perception and adjust focus
- Knowledgeable of the Indiana Gaming regulations as well as the company’s internal controls, policies, and procedures
- Must be able to lift up to 25lbs; and be able to push, pull, grasp, reach, stoop, bend, twist and climb up and down stairs
- Must be able to work in an environment with secondhand smoke and loud noises
- Always follow the Company Service Standards model.
- Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
- Implements all approved procedures
- Will provide guidance and procedural training to operators when required
- May periodically fill the role of a Lead when required
- Will supervise activities related to surveillance of all gaming operations
- Reviews and supervises daily activities, reports and all related reports and prepares shift reports for the Director of Surveillance
- Will provide supervision for designated shift
Work Environment:
The Casino industry is a 24 Hour 365-day operation. This position will primarily be indoors under controlled temperatures. Occasional exposure to outdoor climates.
Additional Benefits:
- 401(k)
- 401(k) matching
- Medical, Dental, & Vision insurance
- Flexible spending account
- Employee assistance program
- Employee discounts
- Free parking
- Life insurance
- On-the-job training
- Paid time off
- Tuition Reimbursement
Target Salary Range:
Hourly $16.00 -
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Salary : $16