What are the responsibilities and job description for the Supervisor - Table Games position at Bally's?
Job Responsibities:
- Implements customer service programs in responsible areas.
- Monitors guest satisfaction during conduct of Table Games.
- Individually and personally responsible for customer loyalty and return visitation by building relationships through one of a kind customer interaction.
- Directly supervise operation and conduct of assigned table games.
- Accurately rates player action in Table Management System.
- Accurately verifies payoffs of wagers.
- Tracks game bankroll and win / loss of responsible games.
- Responsible for training, supervision and conduct of dealers.
- Responsible for safety and security of gaming equipment and company assets.
- Evaluates probationary employees and Dealers job performance.
- Initiates request for performance documentation.
- Ensures compliance with Federal and State gaming regulations.
- Supports company objectives, procedures and internal controls.
- Implements and reports violations of company EEO policy.
- Responsible for accuracy of documentation and paperwork.
- May act as a Floor Manager
Working Conditions:
- Mostly indoors and generally climate-controlled environment, occasionally outdoors
- Noise, smoke, and odors
- Working with others and independently
Bally's Lincoln Casino Resort: About | LinkedIn
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.