What are the responsibilities and job description for the Server - Food JL Meatballs and Martinis position at Bally's?
Why Bally's?
Bally’s Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally’s owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally’s Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.
With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally’s also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas
The Role: Server - Food JL Meatballs and Martinis
Union Representation: This position is represented by Unite Here and is subject to the applicable collective bargaining agreement.
Ensure guests have an enjoyable dining experience by providing quality customer service with a smile. Required to take orders, serve food and drinks, and remove dinnerware from the table in a timely manner. Under the direction of the Assistant Manager secures funds, records non-gaming revenue, prepares deposits and conducts other monetary or control procedures as required in various restaurants.
Responsibilities:
- Ensures guests are greeted with in 2 minutes making eye contact and smiling.
- Beverage order placed within 2 minutes- suggest appetizer and alcohol drink of the day.
- Soups and salads served within 3 minutes, appetizers within 5 minutes, lunch within 10 minutes, dinner within 15minutes
- Operates POS system. Issues guests checks in a holder, makes change, and closes checks. Servers must have a Manager and/or Assistant Manager run end of day report to ensure no open checks.
- Must possess a personable, customer service attitude with organizational ability to handle multiple tasks simultaneously.
- Reports for work in a clean and neat complete uniform including name tag, ID badge, Service License, cork screw and black non slip shoes prior to start of shift.
- Maintains thorough knowledge of the restaurant menu.
- Answers guests’ questions regarding the menu, makes suggestions regarding food specials, and soups of the day.
- Writes guests order.
- Checks dishes for presentation and accuracy before leaving kitchen.
- Pre buses and resets tables as well as assist in running food from the kitchen.
- Stays visible at all times to the guests. Limits time in the kitchen.
- Completes opening and closing side duties. Checks with manager/assistant manager before leaving shift.
- Observes diners response to any additional requests and to answer any questions guests may have.
- Provides exceptional customer service with a smile.
- Works safely, following all established safety rules and regulations.
- Communicates effectively with co-workers, supervisors, chefs and guests.
- Follows all relevant policies and procedures set by the company.
- Complies with the company’s recycling program standards.
- Follows all state and company ABC Safe Serving of liquor rules and requirements at all times.
- Must be actively at work to perform the essential functions of this job.
ADDITIONAL FUNCTIONS:
- Performs all other duties as assigned
Qualifications:
- Must possess high school diploma or GED or equivalent work experience.
- Must possess good communication skills.
- Must be able to report to work on time as scheduled.
- Must be able to work weekends, holidays and nights as needed.
- Must be able to successfully pass a background check and receive a lottery license from the DE Lottery.
- Must present an overall professional appearance and report to work in appropriate uniform.
- Must be ABC certified before starting work.
- Must be able to speak, read and write English.
What’s in it for you:
- Competitive Salary with annual performance reviews
- Comprehensive health coverage plan that includes medical, dental, and vision
- 401(K)/ Company Match
- Access Perks and Childcare discounts
- Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions
Targeted Hourly Starting Rate: $7.00/ hr TIPS
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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Salary : $7