What are the responsibilities and job description for the Host Person - Draft Kings Restaurant position at Bally's?
Responsibilities:
- Smiles, provides exceptional customer service, and always treats guests and coworkers with respect.
- Participate regularly in departmental and company meetings.
- Manages the reservation system, greets and seats guests, sets server rotation, and controls the flow of dining areas.
- Knowledgeable in the products the company serves.
- Understands customer service and execution of standards is what makes this position successful for the company and the team members.
- Sets and keeps restaurant workstations and the surrounding areas properly stocked, clean, safe, and organized.
- Ability to uphold great communication with guest, build rapport, and engage in friendly conversations.
- Communicates all guest service opportunities and product shortages or issues to management.
- Serves food/drink, greats and seats guests, busses, and runs food/drink, does side work, plus any other normal functions required to service our guests under normal operating conditions.
- Follows the company’s attendance policy as well as other rules and regulations set forth in the handbook.
- Able to satisfactorily complete assignable work tasks requested by the departmental leaders
- Immediately report any safety hazards, problems, or maintenance issues to the appropriate party
- Ensures the proper steps of service, and our guests needs, are being met.
- Other duties as assigned.
Compensation:
$15.50 per hour
Physical Demands & Work Environment:
- Standing for long periods during shifts
- Walking frequently to seat guests and check table availability
- Communicating clearly in a loud environment
- Carrying menus, cleaning small areas, or moving lightweight items
- Working quickly during busy game nights or peak hours
- Maintaining a friendly and professional attitude under pressure
- Loud environment with televisions, cheering crowds, and conversations
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications:
- 1 year Host experience in a fast-paced environment, preferred
- Must be 21 years of age or older
- Must have basic mathematical skills
- Must be able to work Weekends, Nights and Holidays
- Able to effectively communicate in English via verbal and written
Salary : $16