What are the responsibilities and job description for the Dealer Trainee position at Bally's?
Responsibilities:
- Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
- Novice proficiency in dealing Blackjack.
- Deal the game and monitor the monies of the table at all times.
- Control gaming cards and equipment.
- Use table, shoe, and paddle correctly.
- Pay winnings or collect losing bets as established by the game rules and procedures.
- Answer questions about game rules and casino policies.
- Complete all government reporting.
- Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
- Keep work area in a clean and orderly manner.
- Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
- Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
- Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
- Perform other duties as assigned or reasonably requested by any member of management.
Qualifications:
- A high school diploma or GED equivalent, required
- Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills.
- Must have a professional demeanor and presence with the ability to interact with guests and team members in the Company.
- Must be at least 21 years of age.
- Must qualify for and maintain a Louisiana Gaming Permit
What’s in it for you:
- Top industry pay
- Tuition Reimbursement
- 401k with company match
- Comprehensive health packages
- Paid Time Off
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.