What are the responsibilities and job description for the Casino Host - Full Time position at Bally's?
Responsibilities:
- Maintain a working knowledge of the Company’s facilities and special events, and advising customers of same, whenever possible.
- Greet customers on casino floor, establish rapport, and provide complimentary amenities, based upon specific casino guidelines for levels of play.
- Promote the success of the Players Club, by explaining this marketing tool to customers, issuing membership cards and demonstrating the various methods of use.
- Resolve miscellaneous guest complaints, referring to the appropriate supervisor when necessary.
- Assist guests with reservations for restaurants, entertainment venues
- Facilitate the effective management of information, by attending regularly scheduled departmental meetings.
- Prepare correspondence, memos, forms, reports, and other miscellaneous paperwork, as needed.
- Augment special events, through active participation in same.
- Observe special events in the lives of our customers, by preparing and mailing birthday and/or anniversary cards, newsletters, and personal notes, whenever possible.
- Record information on new customers, and updates Database as needed.
- Assist the Slots Department with Jackpots, by providing photographic services and issuing complimentary amenities to customers as Jackpots are awarded.
- Compile customer feedback and informs management of findings on a regular basis.
- Responsible for maintaining a consistent, regular attendance record.
- Other duties as assigned
Working Conditions:
- Mostly indoors and generally climate-controlled environment
- Will be exposed to noise, smoke, and odors
- Working with others and independently
Target Salary Range: ($50,000)
Bally's Lincoln Casino Resort: About | LinkedIn
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Salary : $50,000